We are seeking a highly organized, proactive, and business-minded Executive Assistant / Team Administrator to provide executive-level support to our Chief Marketing Officer (CMO). This individual will serve as a trusted partner to the CMO, ensuring seamless day-to-day operations while anticipating needs, managing competing priorities, and enabling the Marketing leadership team to operate efficiently.
In addition to supporting the CMO, this role will provide administrative support to members of the Marketing leadership team as needed, particularly for complex travel, scheduling, and key initiatives. The role may also serve as backup to the Executive Assistant supporting the Chief People Officer and Chief Legal Officer, and occasionally the Executive Assistant to the CEO.
This role requires on-site presence at our San Mateo office, particularly on days when the CMO and other Executive Team members are in the office. While there is some flexibility, there will be weeks where being on-site up to five days is required. Occasional travel may also be required to provide executive support during major company events, customer engagements, and industry conferences.
Role scope:
What we're looking for:
What you'll do:
- Manage complex, multi-time zone calendars for the CMO, balancing competing priorities while optimizing executive time.
- Coordinate meetings, executive reviews, leadership offsites, and customer engagements.
- Manage agendas, meeting logistics, and follow-up actions for staff meetings, leadership meetings, and key business reviews.
- Capture meeting notes, track action items, monitor progress, and help ensure commitments are completed.
- Develop sufficient understanding of the business and organizational priorities to proactively identify issues, surface dependencies, and help drive execution.
- Exercise sound judgment when interacting with internal and external stakeholders, representing the CMO with professionalism and discretion.
- Support members of the Marketing leadership team with complex scheduling, travel coordination, and administrative needs as appropriate.
- Assist with department budget tracking, purchase requests, invoice processing, and other administrative financial activities.
- Process executive expense reports accurately and in a timely manner.
- Coordinate planning and logistics for team meetings, offsites, customer visits, executive events, and cross-functional initiatives.
- Ensure all required materials, information, and logistics are prepared for key meetings and executive engagements.
- Serve as the primary point of contact for day-to-day administrative needs across the Marketing organization.
- Prepare, edit, and format high-quality presentations, reports, executive communications, and other business documents.
- Translate executive guidance into polished PowerPoint presentations and supporting materials with exceptional attention to detail.
- Maintain organized documentation and ensure information is communicated clearly and professionally.
- Coordinate complex domestic and international travel, including flights, accommodations, ground transportation, and detailed itineraries.
- Provide on-site executive support during major company events, customer meetings, trade shows, and industry conferences, including occasional travel as required.
- Partner with other Executive Assistants to coordinate Executive Team activities and support company-wide events.
- Handle highly confidential information with the utmost discretion and professionalism.
- Build strong working relationships across the executive team, Board interactions, customers, and external partners.
- Serve as a senior member of the Executive Assistant community by mentoring others, sharing best practices, and providing backup support across the C-Suite when needed.
Required qualifications:
- 5+ years of executive assistant, administrative, or related professional experience supporting C-level executives.
- Demonstrated success partnering closely with senior executives in demanding, fast-paced environments requiring exceptional professionalism and sound judgment.
- Experience managing highly complex calendars, travel, executive meetings, and competing priorities with minimal direction.
- Strong organizational skills with exceptional attention to detail and follow-through.
- Experience preparing executive-level presentations and business documents using PowerPoint and other presentation tools.
- Excellent written and verbal communication skills with a polished executive presence.
- Proven ability to manage confidential information with the highest level of discretion.
- Experience coordinating leadership meetings, managing agendas, documenting action items, and tracking follow-up activities.
- Ability to build trusted relationships and effectively manage stakeholders across all levels of the organization, including executives, customers, and Board members.
- Strong proficiency with Microsoft Office Suite, Google Workspace, Slack, Microsoft Teams, calendaring systems, and video conferencing platforms.
- Demonstrated ability to quickly learn new technologies, including a genuine interest in leveraging AI-powered productivity tools to improve efficiency.
- Adaptability to thrive in a high-growth, rapidly changing, and often ambiguous environment.
- Willingness to travel occasionally in support of executive meetings, company events, and industry conferences.
Preferred qualifications:
- Experience supporting multiple C-Suite executives in a high-growth technology or aerospace organization.
- Prior experience in highly disciplined, detail-oriented environments such as finance, legal, consulting, investment banking, or corporate law.
- Experience managing departmental budgets, invoices, procurement activities, or related operational processes.
- Advanced proficiency in Microsoft Office Suite and Google Workspace.
- Experience coordinating complex domestic and international executive travel.
- Familiarity with expense management systems such as Concur or Expensify.
- Demonstrated curiosity about emerging technologies, including AI tools that improve productivity and executive workflows.
- Previous experience supporting executive leadership in organizations with frequent Board, investor, or customer interactions.
Skills Required
- 15+ years of executive assistant, administrative, or related professional experience supporting C-level executives
- Demonstrated success partnering closely with senior executives in fast-paced environments requiring exceptional professionalism and judgment
- Experience managing highly complex calendars, travel, executive meetings, and competing priorities with minimal direction
- Strong organizational skills with exceptional attention to detail and follow-through
- Experience preparing executive-level presentations and business documents using PowerPoint and other presentation tools
- Excellent written and verbal communication skills with a polished executive presence
- Proven ability to manage confidential information with the highest level of discretion
- Experience coordinating leadership meetings, managing agendas, documenting action items, and tracking follow-up activities
- Ability to build trusted relationships and effectively manage stakeholders across all levels, including executives, customers, and Board members
- Strong proficiency with Microsoft Office Suite, Google Workspace, Slack, Microsoft Teams, calendaring systems, and video conferencing platforms
- Demonstrated ability to quickly learn new technologies and interest in leveraging AI-powered productivity tools
- Adaptability to thrive in a high-growth, rapidly changing, and often ambiguous environment
- Willingness to travel occasionally for executive meetings, events, and conferences
- Experience supporting multiple C-Suite executives in a high-growth technology or aerospace organization
- Prior experience in disciplined, detail-oriented environments such as finance, legal, consulting, investment banking, or corporate law
- Experience managing departmental budgets, invoices, procurement activities, or related operational processes
- Advanced proficiency in Microsoft Office Suite and Google Workspace
- Experience coordinating complex domestic and international executive travel
- Familiarity with expense management systems such as Concur or Expensify
- Previous experience supporting executive leadership in organizations with frequent Board, investor, or customer interactions
Shield AI Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as excellent, with dental/vision and mental‑health support, and ancillary protections like life and disability appearing in benefit summaries. The breadth and perceived affordability of coverage are highlighted as a standout component of the package.
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Parental & Family Support — Paid parental leave is featured alongside enhanced maternity benefits, fertility and childcare support, and onsite resources such as a Mother’s Room. These elements are positioned as competitive and above the minimal baseline for the company’s stage.
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Equity Value & Accessibility — Equity is granted to all full‑time hires, with RSUs, double‑trigger tax timing, and tools to model scenarios (e.g., through Carta Tax). Communications also reference a transition from options to RSUs, reinforcing access and maturity of ownership programs.
Shield AI Insights
What We Do
At Shield AI, you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now, in the hands of the people who depend on it. Hivemind, our AI pilot, has been flying since 2018. It has flown more than 30 platforms, including an F-16, and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here, you contribute to technology with a proven flight record and a clear production future. V-BAT flies intelligence, surveillance, and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most, in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real. X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway, built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest, most formative stage. That's the kind of ground-floor work that defines a career. Do the most impactful work of your life, on problems that matter. Autonomy at this level asks a lot of you. You'll take on problems in perception, planning, and control that few teams anywhere are equipped to solve. You'll work across disciplines, from aerospace and robotics to machine learning and systems engineering, alongside people who hold themselves to an exacting standard and expect the same from you. Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision, every design review, and every deployment. It's why the work here carries a weight you can feel. Ready to join our mission? Explore our open roles and find where you fit.
Why Work With Us
Founded in 2015 by a former Navy SEAL, Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here, they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions, from Ukraine to the Indo-Pacific, protecting service members and civilians.
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