Executive Assistant, Marketing and Communications

Posted 2 Days Ago
Be an Early Applicant
Washington, DC, USA
Hybrid
36-38 Annually
Mid level
Digital Media
The Role
Provides high-level administrative support to NPR Marketing and Communications leaders. Responsibilities include managing complex calendars, travel and expenses, executive meeting materials, correspondence triage, event logistics, minutes, filing systems, office and facilities coordination, and people operations support. The role requires discretion, strong organization, proofreading accuracy, communication skills, and the ability to manage competing deadlines while handling confidential information.
Summary Generated by Built In

OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. 

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

Application Instructions
  • Application Deadline: Monday, October 26th, at 5:00 pm ET.
  • Submission Instructions: Please include a cover letter with your application. In your letter, detail a specific instance where you made a judgment call on behalf of your executive, including the circumstances and the ultimate outcome.
Intro to Position

The Executive Assistant, Marketing and Communications serves as the central operational backbone for senior leadership across NPR's Marketing and Communications divisions. In this role, you will provide high-level administrative partnership to departmental leaders, managing complex calendar logistics, coordinating cross-functional communications, and facilitating key stakeholder engagements across the NPR network.

Acting as a primary administrative liaison for the department, you will ensure seamless day-to-day operations while handling sensitive and confidential information with discretion, sound judgment, and precision.

Responsibilities
  • Manage complex, dynamic daily schedules and executive calendars, proactively resolving scheduling conflicts and aligning time allocations with division priorities.
  • Coordinate end-to-end travel arrangements and logistics for departmental leadership; assemble detailed itineraries and ensure timely reconciliation of expense reports and vendor invoices.
  • Prepare, organize, and proofread briefing materials, agendas, presentations, and background documentation for executive leadership meetings, NPR Board of Directors sessions, and Member station engagements.
  • Track and monitor division email correspondence and workflow queues; triage urgent inquiries, synthesize incoming requests, and route action items to appropriate team leads.
  • Orchestrate logistical planning for internal and external meetings, conferences, division retreats, and Network fly-ins, managing room reservations, audio/visual setup, and catering.
  • Record minutes, track deliverables, and maintain organized digital filing systems across Google Workspace and departmental directories.
  • Serve as the division's administrative point of contact, coordinating office supply inventory, facilities requests, and miscellaneous administrative questions.
  • Support departmental people operations, including scheduling onboarding sessions for new team members and assisting leadership with team retreats, culture initiatives and communications.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications
  • 3+ years of progressive administrative experience supporting senior-level leadership.
  • Demonstrated ability to manage complex scheduling, travel itineraries, and expense reporting with minimal supervision.
  • Strong written and verbal communication skills, with proven proofreading accuracy and attention to detail.
  • Demonstrated track record of exercising strict confidentiality, discretion, and tact when handling sensitive leadership information.
  • Proven ability to organize, prioritize, and track multiple simultaneous administrative deliverables under firm deadlines.
  • Demonstrated commitment to supporting workplace diversity, equity, and inclusion initiatives. 
Preferred Qualifications
  • Professional experience supporting C-Suite executives.
  • Prior administrative experience within public media, journalism, broadcasting, or mission-driven nonprofit organizations.
  • Familiarity with Salesforce, Concur, or comparable enterprise CRM and expense management systems.
Education Requirements
  • Bachelor's degree or equivalent combination of education and experience.
Work Location & Requirements
  • Hybrid Permitted: This is a hybrid permitted role. Some aspects of this role include duties that are better performed at an NPR facility. The employee will be required to be in the office at the Washington, D.C. location at least 2 days a week but is variable. The employee must also reside in an NPR-supported location based on the number of on-site days they choose.
Job Type
  • This is a full-time, non-exempt position.
Compensation

Hourly Rate: The U.S. based anticipated hourly rate for this opportunity is $36.06 - $38.46 per hour. The range displayed reflects the minimum and maximum hourly rate NPR expects to provide for new hires for the position across all US locations.

NPR Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. 

Does this sound like you? If so, we want to hear from you.

#LI-HYBRID

The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.
NPR Pay Range
$36.06—$38.46 USD

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to [email protected].

You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.

Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.

Skills Required

  • 3+ years of progressive administrative experience supporting senior-level leadership
  • Experience managing complex scheduling, travel itineraries, and expense reporting with minimal supervision
  • Strong written and verbal communication skills
  • Proven proofreading accuracy and attention to detail
  • Experience exercising strict confidentiality, discretion, and tact with sensitive leadership information
  • Ability to organize, prioritize, and track multiple administrative deliverables under firm deadlines
  • Commitment to workplace diversity, equity, and inclusion initiatives
  • Bachelor's degree or equivalent combination of education and experience
  • Professional experience supporting C-suite executives
  • Administrative experience in public media, journalism, broadcasting, or mission-driven nonprofit organizations
  • Familiarity with Salesforce, Concur, or comparable enterprise CRM and expense management systems

NPR Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NPR and has not been reviewed or approved by NPR.

  • Parental & Family Support — Fully paid parental leave is described as expanded to 20 weeks with extended job protection, indicating robust family support. Feedback suggests these protections meaningfully strengthen total compensation beyond base pay.
  • Retirement Support — An employer 403(b) contribution fixed at 7% for covered roles provides steady retirement value. Feedback suggests this reliable contribution helps offset modest cash pay in certain positions.
  • Affordable Benefits — An employer-paid share of 70% of health premiums for specific union roles reduces employee costs materially. Feedback suggests this cost share contributes notably to overall package value.

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The Company
HQ: Washington, DC
2,010 Employees
Year Founded: 1970

What We Do

NPR is a multimedia news organization and radio program producer that delivers national and international news broadcasts.

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