AAA Club Alliance is seeking an experienced Executive Assistant to join our team! This position will provide administrative support to our Chief Financial Officer and our Executive Vice-President of Membership & Automotive Operations. This role will handle a wide range of administrative functions for the business line or department. In executive's absence, the Executive Assistant ensures that requests for action or information are relayed to the appropriate staff member, interprets requests, helps implement action, and decides whether executive should be notified of important or emergency matters as needed.
What We Offer:
As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
Competitive hourly rate
Annual Merit Increase Eligibility
Comprehensive health benefits package
Generous accrued paid time off (PTO) + 8 paid holidays
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
What You'll Do:
• Administrative duties in support of the EVP: scheduling, coordinating, screening calls, filing, in/out correspondence and communications, etc. Extensive calendar management for the EVP. This includes paying strict attention to details and anticipating potential changes and problems. Independent decision-making is required; EVP’s extensive travel out of the office requires business to be handled effectively in his absence.
• Manage work flow to assure all deadlines are met. Extensive PC related duties (correspondence, project assignments, report generation, etc.) including use of Microsoft Office, Excel and Power Point. Represent the EVP and AAA Club Alliance and/or AAA Club Alliance Insurance Group in dealings with AAA members, insureds, Board of Directors, AAA National, other AAA clubs, internal associates and various external constituencies
• Plan large meetings for the entire organization, i.e. Town Meetings, Manager/Supervisor Meeting. Responsibilities include but not limited to scheduling dates, locations, coordinating logistics, transportation needs, presentation requirements, and technology setup. Planning these meetings may be done autonomously or as part of a larger team. Project analyst role in performing special projects: designing reports; capturing data, information and opinions; performing analyses; providing summaries and exception information.
Minimum Qualifications:
• Associate’s degree or equivalent.
• Eight years of professional administrative experience.
• Ability to manage competing demands and maintain composure in a fast paced, high-visibility environment.
• High level of expertise in PC software, organizing work, coordinating, developing reports, internet research and handling multiple assignments concurrently.
• Exceptional relationship management and communication skills; able to build trust and work seamlessly with executives, Board members and internal/external stakeholders.
• High level of professionalism, discretion, and judgment, particularly give exposure to sensitive and confidential information.
• Proven ability to be flexible and adapt quickly to changes within the organization. Proven ability to maintain confidentiality in dealing with highly sensitive data and situations.
• Proficiency in Microsoft Office (especially Outlook), MS Teams, and SharePoint
• Demonstrated success in complex calendar and travel management, including coordinating across multiple time zones and shifting priorities
• Experience supporting senior executives in a hybrid environment (both in-office and remote), ideally across multiple locations/cities
• Strong attention to detail and follow through, organizational skills with the ability to anticipate needs, prioritize effectively, and operate with a high degree of independence
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Admin - ClericalSkills Required
- Associate's degree or equivalent
- Eight years of professional administrative experience
- Ability to manage competing demands and maintain composure in a fast-paced, high-visibility environment
- High level of expertise in PC software, organizing work, coordinating, developing reports, internet research and handling multiple assignments concurrently
- Exceptional relationship management and communication skills with executives, board members and stakeholders
- High level of professionalism, discretion, and judgment with sensitive and confidential information
- Proficiency in Microsoft Office (especially Outlook), MS Teams, and SharePoint
- Demonstrated success in complex calendar and travel management across multiple time zones
- Experience supporting senior executives in a hybrid environment across multiple locations/cities
- Strong attention to detail, follow through, organizational skills, and ability to prioritize independently
- Proven ability to be flexible, adapt quickly to change, and maintain confidentiality
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.







