Executive Assistant- Enterprise People Services Executive Team (Primarily Office)

Posted 2 Days Ago
Be an Early Applicant
Madison, WI, USA
In-Office
30-50 Hourly
Mid level
Insurance
The Role
Provide high-level administrative and project support to HR executive leaders: manage calendars, travel, expenses, correspondence, coordinate departmental projects, prepare meeting materials, follow up on action items, and leverage AI, automation, and collaboration tools to optimize workflows and executive effectiveness.
Summary Generated by Built In
Supporting the Business HR VP, Employee Experience VP as well as the Talent and Inclusion VP, you will be responsible for providing comprehensive administrative and project support this executive team as well as their leadership team, managing daily logistics and departmental business projects to ensure the executive and their team operate efficiently and effectively using a wide variety of software and digital automation tools.

Position Compensation Range:

$29.91 - $49.52

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Comprehensive Administrative Support – You will optimize the executive's time to align with key business priorities through AI automation and other digital tools to efficiently manage the executive's calendar, travel, expenses and internal and external correspondence with a high degree of autonomy.
  • Departmental Project Coordination – You will remain well informed of executive's departmental business initiatives and deliverables to provide maintenance and updates of departmental projects, to prepare meeting materials and to ensure follow-up on action items with relevant business partners.
  • Team & Office Coordination – You will serve as central point of contact for the department and handle team-related logistics by maintaining credibility, creating trust and building effective relationships with the executive's senior leadership team.
  • Leverage, research and resource digital tools, AI and automation processes to maximize executive effectiveness and automate routine tasks.
  • You may be required to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge, Skills, and Education Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience providing highly effective organizational & time management.
  • Demonstrated effective experience of adaptability & resourcefulness.
  • Demonstrated effective interpersonal skills and ability to effectively collaborate and communicate with senior leadership, all levels, and maintain confidentiality.
  • Demonstrated experience with event & meeting planning.
  • Solid knowledge and skills with AI, automation, software and collaboration platforms.

Travel Requirements

  • Up to 10%.

Licenses

  • Not applicable.

Physical Requirements

  • Work that primarily involves sitting/standing.

Working Conditions

  • Not applicable.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from the office. Candidates should reside within approximately 50 miles from the office location in Madison, WI 53783.

#LI-Onsite

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

#LI-AW1

Skills Required

  • Provide comprehensive administrative support (calendar, travel, expenses, correspondence) for senior executives
  • Coordinate departmental projects, prepare meeting materials, and ensure follow-up on action items
  • Demonstrated highly effective organizational and time management skills
  • Demonstrated experience providing customer-driven solutions, support, or service
  • Demonstrated adaptability and resourcefulness
  • Strong interpersonal and communication skills; ability to collaborate with senior leadership and maintain confidentiality
  • Experience with event and meeting planning
  • Solid knowledge and skills with AI, automation, software, and collaboration platforms
  • Ability to work primarily onsite (at least 80% / 4+ days per week) and reside within ~50 miles of Madison, WI 53783
  • Ability and willingness to travel up to 10%
  • Ability to pass applicable background checks and sign a non-disclosure agreement

American Family Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.

  • Pay Growth & Progression Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
  • Retirement Support The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
  • Parental & Family Support Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.

American Family Insurance Insights

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The Company
HQ: Madison, WI
16,528 Employees
Year Founded: 1927

What We Do

For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

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