Position title: Executive Assistant to the CEO & Office Manager
Reports to: CEO
Coverage: Kenya
Base: The Oval, Parklands, Nairobi, Kenya
Travel: Required
Role Purpose
This is an exciting opportunity to join a high-performing, fast-growing organization as an Executive Assistant to the CEO & Office Manager. The role sits at the heart of the business and combines executive support, business operations, and office management.
You will work directly with the CEO, supporting the delivery of strategic objectives while ensuring the office runs smoothly and professionally. This role requires someone who thrives in an agile, fast-paced, and high-pressure environment, is highly resilient, and is comfortable working with a high-expectation leader.
The Opportunity:This role is ideal for someone looking to build a long-term career in Business Operations, Chief of Staff pathways, or Executive Support, with exposure to leadership decision-making, strategy, and company-wide execution.
Key Responsibilities1. Executive & Senior Stakeholder Support- Provide high-level administrative and operational support to the CEO
- Act as a trusted gatekeeper and liaison between the CEO and internal/external stakeholders
- Handle confidential and sensitive information with absolute discretion
- Support preparation for senior leadership, investor, and external stakeholder engagements
- Own and manage the CEO’s complex calendar, ensuring time is aligned to strategic priorities
- Proactively anticipate conflicts, deadlines, and shifting priorities
- Coordinate meetings across multiple time zones and stakeholders
- Ensure the CEO is well prepared for all meetings, engagements, and travel
- Coordinate travel logistics including flights, accommodation, visas, and ground transport
- Arrange meetings, offsites, and Executive sessions, including agendas, materials, and follow-ups
- Process authorised company documentation and support internal approvals
- Track action items and ensure timely follow-through
- Support business operations by:
- Building and updating business development and strategy decks
- Conducting desk research (e.g., FinTech landscape, fundraising, partners, competitors)
- Assisting with investor materials and fundraising preparation
- Provide ad-hoc support on high-priority initiatives tied to strategic objectives
- Act as an execution partner to help move work forward quickly and accurately
- Act as Office Manager, ensuring the office operates smoothly and professionally
- Manage office suppliers, vendors, and service providers
- Oversee office budgets, basic procurement, and inventory
- Ensure the workspace is organised, well-equipped, and a positive environment for the team
- Support internal events, team meetings, and company gatherings
- Highly organised, detail-oriented, and process-driven
- Able to operate calmly and effectively in a very fast-paced, changing environment
- Resilient, emotionally intelligent, and thick-skinned — comfortable working with a high-expectation CEO
- Proactive self-starter who takes ownership and follows through without being chased
- Strong judgment, discretion, and professionalism at all times
Required Skills & Qualifications
Experience & Skills- MBA graduate or 1–2 years’ experience in a similar Executive Assistant, Operations, or Business Support role
- Strong English communication skills (written and verbal)
- Comfortable working in an international and multicultural environment
- Strong proficiency in:
- Google Slides / PowerPoint
- Excel
- Word / Google Docs
- Email and calendar management tools
Top Skills
What We Do
Credable is a Digital Banking Platform enabling Digital Banking products for Businesses and connecting them to Financial Institutions to better serve the underbanked populations with products they need.
Credable Digital Banking Platform is being used by leading Mobile Operators, NeoBanks, Fintechs and traditional Banks.
Credable's platform includes scoring capabilities. Our platform ingests structured and unstructured data at scale, allowing for real time credit risk pricing.
With Credable the underbanked have access to relevant financial services directly delivered in the channels they are already in.







