Role Summary/Purpose:
In this role you will provide executive administrative support to Synchrony’s EVP, Chief Technology Officer. The ideal candidate must have strong organizational, interpersonal, communication and computer (Microsoft Office) skills, and the ability to handle confidential information and work in a fast paced, ever-changing environment. Serve as a trusted partner to the CTO, helping manage priorities, anticipate needs, and ensure effective use of the executive’s time.
This role requires a in-person presence to effectively support the EVP, Chief Technology Officer. The successful candidate must be able to work onsite in Stamford and flex their schedule as needed to align with the executive’s priorities, meetings, travel, and stakeholder commitments.
Essential Responsibilities:
Interact with employees, customers, Synchrony Board of Directors and outside advisors in a professional and efficient manner
Effectively use computer and company software programs with strong emphasis on Microsoft Word, PowerPoint, Excel, Outlook (for appointments/email) and Concur for T&E
Plan & create meetings and manage busy and complex calendars (including frequent calendar shifts)
Arrange for complex travel plans and events and prepare/reconcile T&E and Purchase Card reports; Travel (book on-line flight reservations and coordinate all travel/meeting logistics)
Process invoices and ensure timely vendor payments
Coordinate activities and meetings, planning for on-site and off-site events; includes coordination with outside parties
Design and create presentation and proposal packages with some graphical content, as needed
Ensure documents are posted accurately and timely in preparation for meetings/conference calls
Maintain strong awareness of Technology organization priorities to proactively support meetings, events, deliverables, and stakeholder engagement
Attend staff/team meetings as required
Maintain calendar for staff and department activities. Assist in prioritization of items
Manage purchase order processing
Building strong relationships across internal executive admin networks
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
7+ years in an executive administrative role, specifically supporting C-suite level executives
Ability to work onsite in the Stamford office to support EVP schedule
Experience coordinating large meetings/events and executive visits
Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word) and collaboration tools (e.g., Teams, SharePoint)
Demonstrated ability to manage multiple priorities, anticipate needs, and work independently with minimal direction
Strong communication skills (written and verbal) and a polished, professional presence.
Proven ability to handle sensitive information with confidentiality and sound judgment
Proactive problem solver
Desired Characteristics:
Strong organizational skills and possess the ability to handle multiple projects
Strong problem-solving skills & passion for excellence
Demonstrative initiative, ability to work independently and must be a team player
Ability to accept responsibility and handle confidential information \
Strong attention to detail
High level of integrity, confidentiality and self-confidence
Ability to understand enough of the business context to anticipate needs and prepare materials appropriately
Grade/Level: 07
Our Way of Working:
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Other Business AdministrationSkills Required
- 7+ years supporting C-suite executives in an executive administrative role
- Ability to work onsite in Stamford and flex schedule to support executive priorities
- Experience coordinating large meetings, events, and executive visits
- Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word) and collaboration tools (Teams, SharePoint)
- Experience with Concur and processing/reconciling T&E and Purchase Card reports
- Demonstrated ability to manage multiple priorities, anticipate needs, and work independently with minimal direction
- Strong written and verbal communication skills and a polished professional presence
- Proven ability to handle sensitive information with confidentiality and sound judgment
- Willingness to take a drug test, submit to a background investigation, and provide fingerprints
- High school diploma or equivalent
- Strong organizational skills and ability to handle multiple projects
- Strong problem-solving skills, initiative, and ability to work independently and as a team player
- Strong attention to detail, integrity, and self-confidence
- Ability to understand business context to anticipate needs and prepare materials appropriately
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
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Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?
