Executive Administrative Assistant (CHRO)

Job Posted 24 Days Ago Posted 24 Days Ago
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Lansing, MI
Senior level
Financial Services
The Role
The Executive Administrative Assistant provides comprehensive administrative support to a senior executive, managing calendars, facilitating meetings, and handling correspondence while ensuring efficiency and representing the executive in various capacities.
Summary Generated by Built In

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Job Purpose

The Executive Administrative Assistant provides a full range of professional administrative support for a senior executive. This position coordinates multiple functions simultaneously in a fast paced environment while utilizing independent discretion and judgment. This position manages the executive's calendar prioritizing key initiatives while optimizing efficiency.

Essential Responsibilities
  • Conserves the executive’s time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, developing presentations, and initiating communications.

  • Coordinates meetings by outlining agenda content, coordinating speaker materials, securing catering services and video conferencing capabilities when needed.

  • Represents the executive by attending meetings and capturing record of the meeting events and discussions and communicates upcoming deadlines to ensure the timely delivery of information.

  • Creates and edits documents utilizing Word and Excel and develops PowerPoint presentations.

  • Welcomes internal associates and external clients by greeting them in person or by phone, answering or directing inquiries.

  • Acts as a liaison between the executive and all levels of internal staff members and external clients.

  • Maintains the executive’s appointment schedule by planning and scheduling meetings, conferences and teleconferences. Arranges travel and maintains travel calendar.

  • Organizes and maintains electronic/database information and files complying with firm retention policies. Possesses a working knowledge of corporate policies including compliance, emergency and purchasing policies and others as required.

  • Researches and resolves issues and identifies opportunities for improvement.

  • Performs accounting related tasks, reviews monthly budget ledgers and identifies/investigates variances. Prepares and reviews expense reports for compliance with policy.

Other Duties
  • Handles other duties as assigned.

  • May work overtime as needed.

  • Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities
  • Excellent interpersonal and customer service skills.

  • Demonstrates strong dependability and reliability.

  • Strong written and verbal communication.

  • Exhibits a strong work ethic, is capable of taking ownership, and has the ability to independently drive work/projects through to completion.

  • Ability to be proactive and understand priorities related to meetings and deadlines for the Executive.

  • Ability to prepare CHRO with materials for meetings. This includes the resources needed for those appointments via conference room, materials, etc.

  • Strong ability to maintain confidentiality.

  • Demonstrated organizational skills with a strong attention to detail.

  • Excellent proficiency in Microsoft Office applications to include Word, Excel, PowerPoint and Outlook.

  • Excellent written and verbal communication skills.

  • Ability to act in a professional and ethical manner at all times.

  • Ability to work independently and in a team environment.

  • Must be proactive with the ability to manage multiple on-going requests and/or projects.

  • Demonstrates excellent judgment/diplomacy.

  • Ability to work overtime as needed and may be required to respond to requests outside of normal business hours.

Qualifications
  • H.S. Diploma or equivalent required.

  • Associate's Degree or equivalent work experience preferred.

  • 5+ years executive administrative assistance, office management, or equivalent experience required.

We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Top Skills

Excel
MS Office
Outlook
PowerPoint
Word
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The Company
HQ: Lansing, MI
3,409 Employees
On-site Workplace

What We Do

Jackson® is committed to helping clarify the complexity of retirement planning. Our range of annuity products, financial know-how, history of award-winning service*, and streamlined experiences strive to reduce the confusion that complicates retirement plans.

We dedicate our time, money, and resources to strengthening financial literacy, striving to make sure every American has access to the resources they need to master their money and their future.

We believe by providing clarity for all today, we can help drive better outcomes for tomorrow.

Interested in becoming one of our associates? We develop and celebrate talent in many areas, from sales and marketing to consulting and compliance. We know that diversity and inclusion make us all stronger together.

Learn more about our products at jackson.com

Contact Us
Jackson.com
517/381-5500 – General Information
800/644-4565 – Contract Owners
877/565-2968 – Values and Contract Information

* SQM (Service Quality Measurement Group) Contact Center Awards Program for 2004 and 2006-2021. (To achieve world-class certification, 80% or more of call-center customers surveyed must have rated their experience as very satisfied, the highest rating possible.)

Jackson® is the marketing name for Jackson National Life Insurance Company® (Home Office: Lansing Michigan) and Jackson National Life Insurance Company of New York® (Home Office: Purchase New York). Jackson National Life Distributors LLC.

SMPR1292 03/23

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