At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.
We believe when our team thrives, so do our customers. With us, you'll find:
- A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.
- Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
- Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years.
With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.
Scope of RoleReporting to our Head of Demand Generation, you will lead and evolve the global events programme across owned formats and third-party industry events, shaping how ITRS connects with senior decision-makers across key accounts and markets.
You will design and deliver high-impact, premium brand experiences that drive market engagement and strategic account development, and contribute directly to pipeline and commercial outcomes. This permanent role offers a hybrid work schedule at our London HQ as an individual contributor.
As an Events Manager, you own:- End-to-end event delivery: Own delivery from venue sourcing and supplier management through to event logistics and onsite execution, ensuring events are delivered on brief, on time, and to a consistently high standard
- Pre- and post-event communications: Plan and coordinate pre-event and post-event communications, including attendee information, internal briefings, and structured follow-up to grow engagement and pipeline
- Event promotion & audience engagement: Define and coordinate event promotion across marketing channels, ensuring the right audiences are reached and engaged in alignment with event and pipeline objectives
- Attendee experience: Deliver a streamlined, high-quality end-to-end experience, working closely with platform marketing and brand teams to ensure consistent messaging, positioning, and narrative across all event programs
- Event development and scalability: Establish scalable, repeatable event formats, playbooks, and processes to improve consistency, efficiency, and impact across regions and event types
- Event ROI: Establish and track event performance indicators - including lead generation, pipeline influence, meeting volume, and attendee engagement - to measure Return on investment and inform future strategy
- Sales alignment and enablement: Partner with sales to define event goals, support meeting generation, and ensure structured follow-up that converts engagement into pipeline
- Travel and logistics: Travel on-site to events to provide hands-on logistics management and ensure seamless execution
Requirements
- 4+ years of experience in B2B events, within technology or SaaS
- Deliver owned and third-party industry events across multiple geographies
- Project management skills whilst managing multiple events simultaneously
- Experience working with senior partners and external vendors
- Strong commercial awareness with a focus on how events contribute to pipeline and business outcomes
- Organisational and project management skills across multiple events and workstreams
- Data-driven approach to improving event performance, audience engagement, and effectiveness
- Enhanced alignment with stakeholders across event planning and execution
- Collaborative and accountable, ensuring all stakeholders are aligned and every aspect of event delivery is tightly managed through to completion
- Delivering event experiences that engage senior audiences
Benefits
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Skills Required
- 4+ years of experience in B2B events within technology or SaaS
- Deliver owned and third-party industry events across multiple geographies
- Project management skills while managing multiple events simultaneously
- Experience working with senior partners and external vendors
What We Do
ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes. By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience. With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.
