Events Manager

Posted 12 Days Ago
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Austin, TX, USA
Hybrid
Mid level
Artificial Intelligence • Software
The Role
Owns end-to-end planning and execution of company-hosted and third-party events, including budgets, vendors, logistics, stakeholder coordination, on-site operations, customer engagement, and post-event evaluation. Partners with Sales, Growth, and Marketing to support pipeline generation, customer relationships, and brand visibility. Builds scalable event processes, manages risks, negotiates contracts, and ensures events are delivered on time, within budget, and to a high standard.
Summary Generated by Built In
Description

About the Role

We're looking for a highly organized, resourceful, and execution-driven Events Manager to own the end-to-end planning and execution of Sensi.AI's growing events program.

From industry conferences to company-hosted customer events and executive gatherings, you'll be responsible for delivering exceptional experiences that strengthen customer relationships, elevate our brand, and support business growth.

This is a highly visible, hands-on role that combines operational excellence, strong project management, vendor negotiations, and customer-facing engagement. You'll work closely with our Sales, Growth, and Marketing teams to ensure every event is thoughtfully planned, flawlessly executed, and aligned with our commercial objectives.

We're looking for someone who doesn't just coordinate events but takes full ownership of outcomes, anticipates challenges, and knows how to turn complex logistics into seamless experiences.

What You'll Do

  • End-to-End Event Ownership: Plan, coordinate, and execute a diverse portfolio of company-hosted and third-party events, managing every detail from initial planning and venue selection through on-site execution and post-event wrap-up.
  • Event Strategy & Business Impact: Partner closely with Sales, Growth, and Marketing to understand event objectives, align execution with business priorities, and create experiences that support pipeline generation, customer engagement, and brand visibility.
  • Budget & Financial Management: Own event budgets, track expenses, negotiate competitive pricing, and identify opportunities to maximize impact while maintaining financial discipline.
  • Vendor & Partner Management: Source, evaluate, negotiate, and manage relationships with venues, production companies, caterers, AV providers, and other event partners, ensuring high-quality delivery and favorable commercial terms.
  • Operational Excellence: Develop detailed event plans, timelines, checklists, and contingency strategies. Proactively identify risks, solve problems in real time, and ensure every event runs smoothly from start to finish.
  • Cross-Functional Collaboration: Serve as the central point of coordination across internal stakeholders, ensuring clear communication, alignment on priorities, and that all teams are fully prepared to deliver a successful event.
  • On-Site Leadership & Customer Engagement: Represent Sensi.AI professionally at events, confidently engage with customers, prospects, and industry partners, and take ownership of all on-site operations and last-minute challenges.
  • Performance & Continuous Improvement: Evaluate event outcomes, collect stakeholder feedback, identify opportunities to improve processes, and help build scalable, repeatable event operations as the company grows.
Requirements

What We're Looking For

  • 3–5 years of experience in event management, corporate events, event operations, or a related customer-facing role, with demonstrated ownership of end-to-end event execution.
  • Proven ability to manage multiple events, competing priorities, complex logistics, and tight deadlines in a fast-paced environment.
  • Strong project management and organizational skills, with exceptional attention to detail and the ability to anticipate challenges before they arise.
  • Hands-on experience managing event budgets, negotiating vendor contracts, and coordinating multiple external partners.
  • Excellent interpersonal and communication skills, with the confidence to engage directly with customers, prospects, executives, and internal stakeholders.
  • Strong cross-functional collaboration skills, including the ability to influence stakeholders, manage expectations, and drive accountability without formal authority.
  • A proactive, solutions-oriented mindset with strong judgment, adaptability, and the ability to remain composed under pressure.
  • A high level of ownership and accountability, with a willingness to roll up your sleeves and do whatever it takes to deliver results.
  • Ability and willingness to travel regularly, approximately once per month for several days, to support on-site event execution.

Nice to Have

  • Experience managing B2B conferences, trade shows, industry events, or executive customer experiences.
  • Experience in a high-growth startup or technology company.
  • Familiarity with events designed to support sales pipeline generation, customer acquisition, or relationship development.
  • Experience establishing event processes, playbooks, and operational best practices.

What Success Looks Like

  • Events are consistently delivered on time, within budget, and to a high standard of quality.
  • Sales, Growth, and Marketing teams view you as a trusted, proactive partner who enables them to focus on customers and business opportunities.
  • Vendor relationships are effectively managed, with strong service quality and competitive commercial terms.
  • Events contribute meaningfully to customer engagement, brand presence, and pipeline development.
  • Event operations become increasingly efficient, scalable, and predictable as Sensi.AI continues to grow.

Skills Required

  • 3-5 years of experience in event management, corporate events, event operations, or a related customer-facing role
  • Demonstrated ownership of end-to-end event execution
  • Ability to manage multiple events, competing priorities, complex logistics, and tight deadlines
  • Strong project management and organizational skills
  • Exceptional attention to detail and ability to anticipate challenges
  • Experience managing event budgets
  • Experience negotiating vendor contracts
  • Experience coordinating multiple external partners
  • Excellent interpersonal and communication skills
  • Confidence engaging with customers, prospects, executives, and internal stakeholders
  • Strong cross-functional collaboration and stakeholder management skills
  • Proactive, solutions-oriented mindset with strong judgment and adaptability
  • Ability to remain composed under pressure
  • High level of ownership and accountability
  • Ability and willingness to travel regularly, approximately once per month for several days
  • Experience managing B2B conferences, trade shows, industry events, or executive customer experiences
  • Experience in a high-growth startup or technology company
  • Familiarity with events supporting sales pipeline generation, customer acquisition, or relationship development
  • Experience establishing event processes, playbooks, and operational best practices

Sensi.AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sensi.AI and has not been reviewed or approved by Sensi.AI.

  • Wellbeing & Lifestyle Benefits — Hybrid work and global collaboration are highlighted in postings, indicating some flexibility in where work happens. Although not framed as formal benefits, these arrangements can support work-life preferences for some candidates.
  • Fair & Transparent Compensation — Compensation is described as competitive in certain roles and seniorities, particularly in some U.S. go-to-market positions. Pay is portrayed as acceptable in aggregate even if not top-tier, signaling adequacy for parts of the organization.

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The Company
HQ: Austin, Texas
84 Employees
Year Founded: 2019

What We Do

Sensi.AI is the most trusted 24/7 Care Copilot, using audio technology with the highest level of precision. Sensi’s care intelligence technology drives significant growth and efficiency for home care businesses by providing a 360-degree understanding of a senior’s physical, emotional, and cognitive needs

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