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As an Events Account Manager at Navan, your mission is to drive revenue by maximizing the value clients derive from Navanʼs corporate events and group travel solutions. You will act as a trusted advisor, building deep client relationships to ensure seamless onboarding, optimized platform engagement, and comprehensive management of their event programs and event strategy. You will own individual event renewals and cross-sell and upsell services across the Navan Events lines of business. This highly visible role collaborates closely with Sales, Product, Finance, Operations, and C-suite leadership to delight clients and scale core revenue.
You are joining a fast-paced, high-growth environment where innovation is continuous, passion drives results, and adaptability is key.
What Youʼll Do
- Manage Post-Sales Relationships: Drive post-sales success for accounts by ensuring any events sold by pre-sales are booked through Navan Events and estimated revenue is realised.
- Build Executive Sponsorship: Establish trusted advisor relationships from event planners and program admins up to C-level executives.
- Maximize Platform Adoption: Work with clients to direct all of their smaller event logistics programs through the Navan platform.
- Exceed Revenue Targets: Retain existing event revenue, secure events renewals, and execute upsell/cross-sell opportunities across new departments, use cases, and geographies.
- Cultivate Account Champions: Broaden internal networks within client organizations to secure multi-level sponsorship.
- Cross-Functional Alignment: Partner with Product, Support, and Operations teams to surface client requirements and improve event-specific platform features.
- Maintain Subject Matter Expertise: Master Navanʼs event management tools, group travel workflows, and competitive market positioning.
- Onsite Engagement: Travel to customer sites and key corporate events as necessary to support execution and executive reviews.
- Strategic Meetings Management: For certain strategic clients use data from the online platform events data to work with the client to contract all meetings & events being booked with Navan.
What Weʼre Looking For
- Experience: 5 years in Account Management, Customer Success, or Sales within a fast-growing SaaS, business travel or events environment, preferably with exposure to corporate events, meeting management, or travel tech.
- Track Record: Proven history of meeting or exceeding retention, adoption, and expansion quotas.
- Strategic & Analytical Skills: Ability to leverage data to demonstrate event ROI, solve complex client challenges, and prioritize key growth initiatives.
- Communication: Exceptional presentation and relationship-building skills tailored to diverse stakeholder levels.
- Mindset: A proactive, high-energy self-starter with strong EQ, adaptability, and a commitment to customer delight.
- Education: Bachelorʼs degree or equivalent practical experience
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Skills Required
- 5 years of experience in Account Management, Customer Success, or Sales
- Experience in a fast-growing SaaS, business travel, or events environment
- Proven success meeting or exceeding retention, adoption, and expansion quotas
- Ability to use data to demonstrate event ROI and solve complex client challenges
- Exceptional presentation and relationship-building skills
- Proactive, adaptable, high-energy, customer-focused mindset
- Bachelor's degree or equivalent practical experience
- Exposure to corporate events, meeting management, or travel technology
What the Team is Saying
Navan Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage for employees and families are explicitly offered, and healthcare is often characterized as a strong part of the package with mental‑health resources included. This breadth of core health benefits is consistently highlighted alongside lifestyle supports.
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Leave & Time Off Breadth — Policies emphasize flexible/unlimited vacation in the U.S., with region‑specific structures such as five weeks of paid annual leave in the UK. This scope of time‑off options is presented as a clear advantage.
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Parental & Family Support — Paid parental leave is structured at 16 weeks for birthing parents and 10 weeks for non‑birthing parents. This level of support is positioned as a meaningful benefit for families.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
