The Event Facilities Technician plays a critical role in delivering exceptional event experiences across the Rock Events venue portfolio. This position is responsible for setting up and resetting event spaces according to event specifications while providing on-site support to clients, vendors, and internal teams throughout each event.
Event Facilities Technicians ensure all venue spaces, both indoors and outdoors, are clean, organized, and event-ready by maintaining presentation standards, managing waste, and performing routine cleaning before, during, and after events. Successful candidates are proactive, detail-oriented, and take pride in creating an outstanding guest experience.
About the role
- Set up tables, chairs, staging, dance floors, and other event furnishings according to event resumes and client specifications
- Dismantle, organize, and properly store furniture, equipment, and event supplies following each event
- Clean and prepare indoor and outdoor event spaces before, during, and after events, including sweeping, mopping, vacuuming, sanitizing surfaces, and cleaning glass
- Monitor venue cleanliness throughout events, including waste removal, restroom upkeep, and maintaining a polished appearance
- Assist clients, caterers, vendors, and event partners with load-in and load-out activities
- Partner closely with Event Managers and other Rock Events team members to ensure event requirements are executed efficiently
- Conduct routine facility walkthroughs to identify maintenance, safety, or cleanliness concerns and report issues as needed
- Adapt quickly to last-minute event changes and assist with adjustments to room layouts or event needs
- Support other Rock Events departments and venues as business needs require
- Respond appropriately during emergency situations and facility evacuations when necessary
- Follow all company safety policies and operational procedures
About you
Minimum Qualifications
- High school diploma or equivalent preferred
- Previous event, hospitality, facilities, or venue operations experience preferred but not required
- Professional, positive, and customer-focused demeanor with clients, vendors, and team members.
- Strong work ethic with the ability to respond with a sense of urgency
- Self-motivated and proactive, consistently looking for ways to improve the venue and support the team
- Ability to work independently and as part of a team
- Resourceful with a "we'll figure it out" mindset
- Ability to routinely lift and move up to 75 pounds
- Valid driver's license required
- Basic computer skills strongly preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rock Events is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies®, in addition to venue sales for some of the most sought-after event spaces in the city of Detroit. Born out of the Rock Family of Companies, Rock Events has managed many of Detroit’s largest gatherings for more than 15 years.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
Skills Required
- Professional, positive, and customer-focused demeanor with clients, vendors, and team members.
- Strong work ethic with the ability to respond with a sense of urgency.
- Self-motivated and proactive, consistently looking for ways to improve the venue and support the team.
- Ability to work independently and as part of a team.
- Resourceful with a "we'll figure it out" mindset.
- Ability to routinely lift and move up to 75 pounds.
- Valid driver's license.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer skills.
- High school diploma or equivalent.
- Previous event, hospitality, facilities, or venue operations experience.
Rocket Companies Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as premium, with medical, dental and vision plans, disability and life insurance, no‑cost mental‑health support, and telehealth, plus access to the Rock Health Collective for on‑site and virtual care. Day‑one eligibility and wellness resources, including fitness options and discounted or no‑cost pharmacy services, are emphasized.
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Parental & Family Support — The package highlights paid parental leave for birth, adoption and fostering, alongside fertility benefits, adoption/foster assistance, and childcare subsidies. Additional supports include Care.com access and family‑focused resources that address varied life stages.
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Leave & Time Off Breadth — Materials reference a generous PTO policy, commonly described as up to four weeks for full‑time team members, plus two personal significance days and seven company holidays. Day‑one benefit eligibility and guidance to verify location‑specific details underscore breadth with some policy variation.
Rocket Companies Insights
What We Do
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.
Rocket Companies Offices
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