European Technology Risk Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The EU Technology Risk and Compliance Management team (#TechRCM) provides support to our business partners to maintain an agile, well-controlled environment that can rapidly and reliably deliver services across the enterprise. To achieve this, a Technology Risk Manager must develop a deep understanding of an aligned technology leader’s area and partner to:

• Identify and address risks before they impact objectives

• Evaluate and consult on the risks associated with strategic priorities or major programs and projects.

• Provide actionable information to help prioritize risk-mitigation actions across the portfolio of platforms/applications managed by the leader.

• Simplify the existing control environment using process/control re-engineering and automation.

• Respond to unexpected events and finding.

Specific role responsibilities will include:

• Act as a trusted risk advisor to the aligned Technology Leaders and their direct reports.

• Consult on strategic initiatives that are defined by the product area owner; ensure risks are appropriately documented, reported, and escalated.

• Provide advisory and implementation support in the development of management responses to manage associated risk.

• Perform risk assessments to evaluate compliance with existing policies and procedures and to accurately identify risks and drive remediation processes.

• Use data analysis to help aligned Technology leaders develop a more proactive and anticipatory approach to risk management.

• Provide leadership on how to effectively achieve and sustain compliance with regulatory, industry and contractual obligations, as well as information security policies and practices.

• Proactively identify and manage new and emerging risks to maintain and enhance resiliency and effectively manage change.

• Maintain and strengthen the control environment in support of business change, transformation initiatives, and ongoing process improvement efforts.

Basic Qualifications:

• Bachelor's degree, or equivalent work experience

• 8+ years of applicable experience

Preferred Skills/Experience

• Experience in Agile frameworks and product management practices

• Experience with developing an effective control environment related to financial services or technology products and services.

• Understanding of applicable cyber security frameworks and requirements (e.g. NIST Cybersecurity Framework, Payments Card Industry (PCI))

• Strong knowledge of technology (applications, infrastructure etc.), associated risks and emerging best practices, including Operational Resilience, in Technology Risk management.

• Project Management qualifications would also be advantageous.

• Excellent presentation, interpersonal, written, and verbal communication

• skills

• Ability to thrive in ambiguous environment.

• Demonstrate analytical and proactive problem-solving skills

• Portray exceptional facilitation, negotiation, conflict resolution skills

• Experience with applications in a public cloud, infrastructure as a service environment

• Applicable professional certifications (e.g. CRISC, ITIL, CISSP, CGEIT, etc.)

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.