Job Description:
Smartbox is seeking a motivated and detail-oriented Marketplace Intern for the EU markets. The successful candidate will play a critical role in ensuring the smooth operation and success of our marketplace activities. This is an excellent opportunity for someone looking to gain hands-on experience in the ecommerce industry, particularly within pureplay environments.
Key Responsibilities:
- Conduct daily order checks to ensure compliance with marketplace Service Level Agreements (SLAs).
- Liaise with Smartbox customer service teams to ensure all customer queries are promptly addressed.
- Coordinate with various marketplaces to finalize operations and promotional activities.
- Collaborate with the product marketing team to keep product content current on all marketplaces.
- Understand and monitor Smartbox tools and systems, including Lengow, Babelway, and Power BI.
- Provide support to the Pureplay Key Account Manager (KAM) in daily operations, including crafting presentations and preparing reports.
Qualifications:
- Minimum of 1 year of experience in ecommerce.
- Proficiency in Excel and/or data analysis.
- Background in performance marketing.
- Strong interest in marketplaces and ecommerce.
Preferred Qualifications:
- Proficiency in English and French.
- A first-level university degree.
Top Skills
What We Do
Believing that life is more fulfilled through experiences than physical goods, Smartbox Group invented the concept of experience gifts, to offer unforgettable memories. In a world where people are more than ever looking for time for themselves, and are seeking meaningful relationships, offering someone the possibility to experience something rather than offering a material gift is the most valuable and thoughtful way to tell your loved ones you love them. At Smartbox Group, all our energy and creativity are focused on the idea of providing the most beautiful gift to offer and to receive 🎁
With nearly 15,000 different products in various leisure themes : Stays, Wellness, Adventure, Gastronomy… we allow people to enrich their lives with moments of sharing, moments of emotions and unforgettable memories, by living experiences or by offering them.
Living more than owning, sharing more than having is more than ever a fundamental trend in our society and that is exactly what we offer at Smartbox Group.
Present in 11 countries, with 7 million experience gifts sold per year for an annual business volume of nearly 500 million euros, Smartbox Group employs 1,100 people in Europe and more than 41,000 European partners trust us (hotels, restaurants, wellness centres, oudoor activities…).
Do you also want to inspire people to experience life ? Join the pioneer & European leader of experience gifts!
