Position Summary
Role and Responsibilities
We are looking for a European Employee Relations and Policy Manager with professional experience in complex ER casework, management of employee representative bodies, and the implementation and management of HR policies.
You will be part of the European Office People Team (EOPT), which supports, guides, and collaborates with 19 different People Teams across 35+ countries in Europe.
You will partner with members of different People Teams and employee representatives while reporting to the Director of Talent Management for Europe.
Key responsibilities:Building strong relationships within the different regional People Teams.
You will collaborate and work with the European-level employee representative committee, the EO People Team, Suwon Office, European Employee Relations Office (EEO), Shared Service Centre, and regional People Teams while coordinating with your line manager.
You may also work with external employment lawyers and consultants as needed, support investigations of regional-level ER matters by conducting interviews, creating reports, and educating People Team colleagues across Europe on ER and HR processes.
You will need to effectively communicate with employee representatives and People Team members and take the initiative to form regional-level HR policies based on the specific needs of the subsidiaries. This includes not only proposing solutions to ER cases but also developing wider HR policies.
Your responsibilities will include managing day-to-day casework across Europe where the European People Team is involved and reporting cases to EOPT leadership.
You will collaborate with EOPT and subsidiary People Teams in proposing and developing new ER processes while ensuring continuous process improvement.
You will be working with the local People Teams team to implement the necessary policy changes.
Tracking regional ER data and building and managing a regional ER dashboard will also be part of your duties.
You will identify regional and global ER trends to propose recommendations and implement improvements.
You will ensure that all regional HR policies and ER documents, contracts, and agreements are up-to-date by periodically reviewing them in collaboration with the COEs in accordance with any relevant legal changes or business requirements.
Actively leading assigned regional HR projects with an ER focus is essential.
Additionally, you will be responsible for ad-hoc audit and compliance tasks related to ER and HR policies.
You will manage regional grievance and disciplinary policies and provide support during the process when EOPT is involved.
A passion for Employee Relations and for understanding various European HR policies and the differences among diverse countries is essential.
You should have the confidence to liaise with and provide expert advice on ER and regional-level HR policy matters and employment practices to local People Team members throughout Europe.
While you do not need to be a specialist in the labour laws of all target countries, it is crucial to possess expertise in employment law and ER practices of at least one of our target countries in Europe.
A solid understanding of the wider HR and COE model, along with the importance of cross-team collaboration, is necessary.
You must work efficiently to ensure a positive impact within the organisation.
You will be confident and proven in having coached and managed complex ER cases on multiple occasions:
- Performance Management (Informal and Formal)
- Absence Management
- Redundancy Process
- Grievance Process
- Disciplinary Process
- Mediation and Conflict Management
- Mitigation of future ER Cases
- Hybrid working - 3 days in the office and 2 days at home per week
- Bonus scheme linked to individual, team and company performance
- Car allowance
- Private medical
- Enhanced pension contribution
- Three volunteering days each year
- Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
- Holiday - 25 days plus bank holidays and an additional day off for your birthday
- Access to discounts on a wide range of Samsung products
- Access to a discount shopping portal
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills and Qualifications
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Skills Required
- Professional experience in complex employee relations (ER) casework
- Experience managing or working with employee representative bodies/committees
- Experience implementing and managing regional HR policies
- Expertise in employment law and ER practices for at least one European country
- Proven experience coaching and managing complex ER processes: performance, absence, redundancy, grievance, disciplinary
- Experience in mediation, conflict management, and mitigation of future ER cases
- Ability to work with external employment lawyers and support investigations (interviews, reports)
- Experience leading regional HR projects, process improvement, and policy change implementation
- Experience tracking regional ER data and building/managing ER dashboards
- Strong stakeholder management and ability to advise People Teams and employee representatives across multiple countries
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
