Project Application Specialist

1. Support EuCliD application:

• Implementation of EuCliD in the country dialysis centers, following the project plan defined by Asia Pacific region / country management.
• Management of user requests at local level, documenting them via the EuCliD help desk database.
• Preparation of design input documents before submitting user requests to next service levels.
• Involvement in EuCliD release process, approval of system requirement, performance of tests and records keeping with due dates set by corporate / Region EuCliD team.
• Provide information to users about new system versions, translating release notes prepared by EuCliD 2nd Level team.
• General application and operations user support.
• Assistantce to country and end users in matters related to EuCliD.
• Check data accuracy during EuCliD implementation.
• Provide a comprehensive training service at different levels, responding flexibly and effectively to a variety of needs from internal college.
• Plan and conduct all training activities at country level for both new and existing users.
• Identify retraining needs in connection to new features, personnel changes, etc.
• Establish EuCliD training sessions and update training to user at clinic level by work closely with clinical quality team.

2. Support Audit application:

• Adopt and implement audit management plan        ( We Audit program) within the scope of the assignment by work with a mentoring Country Nursing and Quality Manager.
• Planning and executing the audit management activities and control processes either remote or on site.
• Providing support after auditing for corrective/preventive actions and guidance for improvement.
• Cooperate closely with the relevant Heads nurse, operation manager and other staff, support maintaining focus on auditing project delivery.
• Inform Country Nursing and Quality Manager, Heads of the assigned business line of audit issues according to SOPs.
• Work closely with clinical quality team in case of suspected misconduct as required by the applicable SOPs.
• Develop competency checklist following to company standards
• Monitors and document progress and provide validation feedback to the management team
• Provides written activity reports to Head of operation
• Provides oversight for annual competencies of frontline staff and complete skills checklist as required.

3. Other tasks work as assigned by the supervisor.