EUC Engineer

Reposted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Information Technology • Consulting
The Role
Provide end-user support for laptops, desktops, printers and mobile devices; diagnose and resolve technical issues; apply security patches and antivirus updates; manage backups, digital certificates, IT asset inventory and device procurement; support BCP/DR and testing of new applications; act as single point of contact for day-to-day IT tasks and liaise with development, clients and vendors.
Summary Generated by Built In
Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices • Ensuring security and upgrades are applied to IT Assets and kept up to date • Should have experience in End User Support & Strong knowledge in troubleshooting. • Taking ownership of technical issues, and working with our development group to resolve more • Support users in testing new applications • Support in obtaining digital certificates for users and Servers • Ensure backups are taken regularly • Support BCP/DR activity • Windows security Patch management • Good Knowledge of Antivirus • Support users with mobile devices • Manage inventory of IT equipment’s • Place an order for IT devices after necessary approvals • Should be able to communicate in English with internal Team, Client and Vendors. • Single point of contact for all IT Day to day tasks • Willing to work extra hours

Skills Required

  • Experience in End User Support and strong troubleshooting skills
  • Experience with Windows security patch management
  • Knowledge of antivirus solutions and endpoint protection
  • Experience managing backups and backup verification
  • Experience with digital certificates and certificate management (PKI)
  • Ability to support mobile devices
  • Experience maintaining IT asset inventory and placing device orders
  • Experience supporting BCP/DR activities
  • Good English communication with internal teams, clients and vendors
  • Willingness to work extra hours and act as single point of contact for day-to-day IT

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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