[ETAS] Customer Chief Engineer

企業概要

ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH.

ETAS provides vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services for the realization of software-defined vehicles. ETAS is represented in twelve countries in Europe, North and South America, and Asia.

求人内容

„Key tasks & responsibilities:

–Technical Strategy Leader for customer account

• Technical System Solution Consultancy (external / internal): Get and influence customer requirements to make sure that the right product (SF, cross-SF or cross-division) is offered at the right time
• Be the customer voice to influence product strategy

–Innovation:

• One face to the customer to drive the innovation at customer

–Project Management:

• Foreseen sponsor of all customer projects (to be clarified once customer project management capacities are built up)
• Know-how transfer and good practice sharing internally/externally
• Ensure proper project planning (resources and payment)

Detailed Description or Responsibilities and Tasks:

•Technical System Solution Consultancy (external / internal):

• Active contribution to the CCE community to support ETAS product strategy cross customer and cross SFs/Divisions to develop new business opportunities
• Monitor the marketplace relative to the performance of competitors' products, planned customer applications and emerging new technologies and trends to ensure a competitive position
• Provide market-insight-view to customer based on trustful relation (4-eye-conversation)
• identify the customer profile​ in order to guide ETAS internally to deal with the customer’s expectations, processes and mindset
• Technical consultancy towards acquisition and project managers
• Align acquisition strategy with regional sales and contribute with tandem approach

•Innovation:

• Promote Innovations at Customer and align road map implementation with the customer
• Driving/pushing/executing advanced studies
• Look and think across all SFs and ETAS(+Bosch) for new business opportunities

•Project Management:

• Sponsor of all customer projects within one SF and all cross-BU projects: escalation path, nomination of customer project managers, ensure a proper project team set up,
• Ensures achievement of customer project KPIs

•Leadership:

• Leader of all customer project managers
• Leader of the customer interface (communication, main point of contact, escalation path for customer)​
• Collaboration team leader for innovation and system development

資格

Technical background and cross-functional customer team knowledge

„At least 5 years management experience from engineering, product management or project management

Business communication in English and Native level in Japanese

Core skills:

• Large technical knowledge over all ETAS product portfolio
• Ability to evaluate a technical solution at vehicle level (system competence)
• Deep Knowledge OE expectations/pain points
• Customer process know-how
• Project management processes (enabler for sponsor)

Communication:

• Structured communication (internally and externally, at all managements levels) tailored according to customer DNA
• Able to convince SFs about the importance of scope and future impact. 

Entrepreneurial skills:

• Able to define the financial pre-requisites and network to enable solutions
• Ability to look and think across all SF’s and ETAS to propose new ideas and holistic solution
• Able to define a technical customer strategy

Leadership:

• Able to work in and build up collaboration teams to create additional values and growth
• Able to lead a team (Manager role)