Estimate Review Specialist Sr.

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office or Remote
Senior level
Insurance
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
The Role
Review contractor and adjuster property repair estimates for code, regulatory and carrier compliance; negotiate scope with stakeholders; create and send accurate estimates; validate differences; authorize emergency repairs; provide contractor guidance; track and report review metrics; support re-inspections and storm guideline updates.
Summary Generated by Built In

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Estimate Review Specialist Sr.

PRIMARY PURPOSE: To review all estimates and supporting documentation submitted by contractors/adjusters, using various estimating applications; to ensure estimates follow client and regulatory requirements and meet Property guidelines; to serve as a subject matter expert on property restoration scope.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Conducts quality reviews of contractor documentation for repair estimates to ensure it meets local area codes, industry and manufacturer requirements, and is within the guidelines of the carrier and Property Repair Solutions.
  • Negotiates with adjusters, contractors, and others as necessary to reach agreement on final scope. 
  • Creates, reviews, and sends fair and accurate estimates through various platforms. 
  • Records data around initial estimates reviewed, number of reviews, and rejections on all files.
  • Identifies any differences and validates that any differences are justified in accordance with standard industry practices or code.
  • Reviews justifications and uses independent judgment and discretion
  • Aides contractors on how to handle specific types of repairs.
  • Writes estimates including but not limited to: supporting items to meet safety and/or other local/state/federal agency requirements, type and content of supporting documentation for accounts receivable, and scope differences. 
  • Receives and responds to e-mails/communications from Contractors or from Carriers regarding questions.
  • Provides input for the establishment and update of storm guidelines. 
  • Determines if emergency repairs are appropriate to be made (met technical requirements for temporary repairs) and authorizes Contractors to perform the justified services.
  • Monitors, assists, tracks, and provides approval for all claims that are re-inspected by the Carrier.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

QUALIFICATIONS

Education & Licensing
Bachelor's degree in building construction from an accredited college or university preferred.

Experience
Five (5) years of experience in insurance adjusting or construction background or equivalent combination of education and experience required. Experience using Xactimate estimating software preferred.

Skills & Knowledge

  • Strong working knowledge of repair practices/construction estimating
  • Excellent oral and written communication skills
  • PC literate, including proficiency in Microsoft Office products
  • Analytical and interpretive skills
  • Good interpersonal skills
  • Ability to perform multiple tasks and set priorities
  • Strong customer service skills
  • Ability to work independently or in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

  • Must be able to stand and/or walk for long periods of time.
  • Must be able to kneel, squat or bend.
  • Must be able to work outdoors in hot and/or cold weather conditions.
  • Have the ability to climb, crawl, stoop, kneel, reaching/working overhead,
  • Be able lift/carry up to 50 pounds
  • Be able to push/pull up to 100 pounds.  
  • Be able to drive up to 4 hours per day.

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Skills Required

  • Bachelor's degree in building construction
  • Five years of experience in insurance adjusting or construction background or equivalent combination of education and experience
  • Experience using Xactimate estimating software
  • Strong working knowledge of repair practices and construction estimating
  • Excellent oral and written communication skills
  • PC literate, including proficiency in Microsoft Office products
  • Analytical and interpretive skills
  • Good interpersonal skills
  • Ability to perform multiple tasks and set priorities
  • Strong customer service skills
  • Ability to work independently or in a team environment
  • Ability to meet or exceed Performance Competencies
  • Ability to stand, walk, kneel, squat, bend, climb, crawl, stoop, reach/ work overhead, and work outdoors in hot/cold conditions
  • Ability to lift/carry up to 50 pounds and push/pull up to 100 pounds
  • Ability to drive up to 4 hours per day
  • Credit security clearance confirmed via a background credit check

Sedgwick Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.

  • Leave & Time Off Breadth Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
  • Healthcare Strength Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
  • Parental & Family Support Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.

Sedgwick Insights

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The Company
HQ: Memphis, TN
31,000 Employees
Year Founded: 1969

What We Do

From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.

Why Work With Us

We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.

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