Major Duties and Responsibilities
Portfolio Management & Expense Control
- Support the growth and profitability of ESIS by strategically managing client retention based on revenue and unit metrics.
- Foster client expansion by educating clients on ESIS products and services.
- Demonstrate responsible management of expense budgets.
Account Management & Business Acumen
- Serve as the primary point of contact for clients, addressing questions, concerns, and issues with a solutions-oriented approach.
- Analyze client data and trends to provide consultative guidance and drive optimal client performance.
- Engage in proactive and strategic planning to strengthen client relationships.
Administrative Compliance
- Monitor and ensure the quality of data within the CRM system.
- Oversee the execution of the contracting process.
- Manage the renewal process to maintain high standards of quality.
Professional & Business Development
- Maintain a strong understanding of ESIS products and services and their application to the customer base.
- Contribute to the new sales process by participating in presentations and marketing initiatives.
- Communicate proactively with internal and external business partners, including clients, brokers, carriers, underwriting, and field support operations.
Location This position reports into Los Angeles but could be based out of other ESIS offices nationwide.
Qualifications- Bachelor’s degree or equivalent professional experience (minimum 5–7 years)
- Prior experience in insurance and/or third-party administration (TPA)
- Advanced proficiency in Microsoft Excel, PowerPoint, and Word
- Strong organizational and time management abilities
- High attention to detail and accuracy
- Effective presentation skills
- Strong collaboration skills, with the ability to interact across all levels and functions within the organization
- Ability to work both independently and as part of a team
- Adaptability to work in dynamic and evolving environments
- Commitment to timely and efficient execution of responsibilities
- Willingness and ability to travel up to 35% of the time
ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre- and post-loss services.
The pay range for the role is $71,000 to $114,400. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About UsSkills Required
- Bachelor's degree or equivalent professional experience (minimum 5-7 years)
- Prior experience in insurance and/or third-party administration (TPA)
- Advanced proficiency in Microsoft Excel, PowerPoint, and Word
- Strong organizational and time management abilities
- High attention to detail and accuracy
- Effective presentation skills
- Strong collaboration skills across all levels and functions
- Ability to work independently and as part of a team
- Adaptability to dynamic and evolving environments
- Commitment to timely and efficient execution of responsibilities
- Willingness and ability to travel up to 35% of the time
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
