ESIS Claim Assistant
ESIS®, Inc., a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 60 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre and post-loss services.
KEY OBJECTIVE:
Under limited supervision, performs customer serivce and/or claims processing functions, title processing to ensure the legitimacy, accuracy of paperwork for total losses. Works with internal and external customers to ensure the quick processing of total loss claims.
MAJOR DUTIES & RESPONSIBILITIES:
Duties may include, but are not limited to:
Title processing, including reviweing paperwork prior to sending to vendor for review
Speaking with vehicle owners and explaining the paperwork process
Making lien-holder phone calls
Providing final pay documentation to adjusters
Inventory management
Communicating with various vendors
Issuing invoice payments
Ordering supplies
SCOPE INFORMATION:
- Reports to Operations Manager
- Works with Total Loss Team Leader
- 2-4 years Title Processing expereince.
- Ability to operate and contribute positively in a team-based environment.
- Good written and oral communication skills including effective telephone skills.
- Ability to work independently under limited supervision.
- Superior organizational and analytical skills and the ability to effectively manage multiple priorities.
- Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
- Strong working knowledge of computer systems and various Microsoft applications such as Word, Outlook and Excel.
- Committed to high standards of behavior and performance.
Skills Required
- 2-4 years Title Processing experience.
- Ability to operate in a team-based environment.
- Good written and oral communication skills.
- Ability to work independently under limited supervision.
- Superior organizational and analytical skills.
- Strong knowledge of Microsoft applications.
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
