Join our Eagle team and support an outstanding Escrow Officer in a fun, welcoming office with a strong team culture. In this role, you’ll provide customer service and administrative support throughout the escrow closing process, primarily for residential transactions. You’ll help keep closings organized and moving forward while working alongside teammates who support one another and take pride in delivering a great customer experience.
This is an in-office position, five days per week, in Eagle, Idaho.
Essential Functions
- Performs wide range of administrative support duties requiring broad experience, skill and knowledge of organization and escrow policies and practices. Works independently to resolve a wide range of inquiries.
- Prepares documents for a wide range of transactions, such as closing statements, settlement statements, wraps, assignments, and mobile homes
- Creates and maintains files, records, reports; monitor and track workflow
- Responds to inquiries and gathers information to resolve issues
- Communicates information to responsible parties
- May train / provide guidance to less experienced team members
- May assist Escrow Offices with business development and customer service
Knowledge and Skills/Technology Used
- Broad experience with escrow transactions
- Strong customer service skills
- Problem solving skills
- Strong organizational skills
- Knowledge of MS Office suite
- Excellent verbal/written communication skills
- Able to maintain professionalism and a positive service attitude at all times
- Strong detail orientation
- Ability to analyze, compare, interpret and process data
- Strong knowledge of company and/or client operating systems
Typical Education
- High School diploma or equivalent
Typical Range of Experience
- 4+ years experience directly related experience
- Needs proficiency in more complicated residential transactions
Pay Range: $16.63 - $22.18 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- High school diploma or equivalent
- 4+ years of directly related experience
- Proficiency in more complicated residential escrow transactions
- Broad experience with escrow transactions
- Strong customer service skills
- Problem-solving skills
- Strong organizational skills
- Knowledge of Microsoft Office suite
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to analyze, compare, interpret, and process data
- Strong knowledge of company and/or client operating systems
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
