Join First American in Evanston, Wyoming, where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team. In this role, you will work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays an important role in helping make the dream of homeownership a reality.
We are seeking someone with the drive and potential to grow—an individual looking for a long-term career path at First American who is eager to learn, contribute, and advance within our organization.
This is an in-office position located in Evanston, Wyoming, five days per week.
What You’ll Do
- Assist throughout the escrow process, including opening orders, entering closing statement information, preparing documents for closing, completing disbursements, and providing follow-up support.
- Communicate regularly with customers throughout the escrow process.
- Review and interpret various agreements as they relate to escrow closings.
- Work with a variety of technologies that support escrow transactions.
- Assist customers and internal partners to help ensure a seamless and exceptional experience.
What You’ll Bring
- A passion for helping customers while maintaining a professional and positive attitude.
- Excellent verbal and written communication skills with both internal teams and external customers.
- Strong organizational and problem-solving skills, attention to detail, natural curiosity, and an eagerness to learn.
- The ability to thrive in a collaborative team environment focused on exceeding customer expectations.
- Knowledge of the Microsoft Office suite and the ability to quickly learn new software applications and technologies.
- A high school diploma or equivalent.
- Previous escrow, title, administrative, banking, real estate, or customer service experience is helpful but not required. We are willing to train the right person who brings a positive attitude, strong work ethic, attention to detail, and a genuine desire to learn and grow with First American.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- High school diploma or equivalent
- Knowledge of Microsoft Office suite and ability to quickly learn new software applications and technologies
- Excellent verbal and written communication skills with internal teams and external customers
- Strong organizational and problem-solving skills, attention to detail, natural curiosity, and eagerness to learn
- Ability to thrive in a collaborative team environment focused on exceeding customer expectations
- Previous escrow, title, administrative, banking, real estate, or customer service experience
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
