This is an in-office position, five days per week, and a great opportunity for someone who is detail-oriented, customer focused, organized, and interested in building a career in escrow.
What You’ll Do
Perform routine administrative duties supporting the escrow process
Answer phones, greet customers, place calls, and follow up on information needed for escrow closings
Assist with processing opening orders and initial file setup
Support the receipt, deposit, and distribution of funds
Prepare written transmittals for funds and documents
Assist with reconveyances, pre-closing file maintenance, and post-closing follow-up
Maintain accurate and organized escrow files
Communicate professionally with customers, real estate agents, lenders, and internal partners
Support Escrow Officers and the broader branch team to help keep transactions moving efficiently
What We’re Looking For
Strong customer service orientation
Excellent attention to detail and organizational skills
Strong verbal and written communication skills
Ability to manage multiple priorities in a deadline-driven environment
Strong problem-solving skills and sound judgment
Comfortable working in a fast-paced, time-sensitive office
Proficiency with Microsoft Office
Collaborative, dependable, and eager to learn
Education & Experience
High school diploma or equivalent required
This is an entry-level opportunity; prior escrow experience is not required
Previous experience working with customers or in an office, administrative, real estate, title, mortgage, banking, or similar environment is preferred
Work Environment
This position is onsite in our Sacramento office five days per week. We are looking for someone who enjoys working closely with a team, providing excellent service, and learning the escrow business in a hands-on environment.
Pay Range: $17.68 - $23.56 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Skills Required
- High school diploma or equivalent
- Strong customer service orientation
- Excellent attention to detail and organizational skills
- Strong verbal and written communication skills
- Ability to manage multiple priorities in a deadline-driven environment
- Strong problem-solving skills and sound judgment
- Comfort working in a fast-paced, time-sensitive office
- Proficiency with Microsoft Office
- Collaborative, dependable, and eager to learn
- Previous customer-facing or office experience
- Previous experience in administrative, real estate, title, mortgage, banking, or similar environments
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
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