Skills Required
- Provide L1, L2, and L3 support for PeopleSoft applications including incident and ticket resolution.
- Apply Oracle certificates and perform PeopleSoft and CPU patch updates.
- Manage project migrations using STAT tool.
- Use Jira or similar ticketing tools for issue tracking and resolution.
- Administer and troubleshoot Application Servers, Process Schedulers, Web Server domains.
- Configure and manage Elasticsearch, including troubleshooting and root cause analysis.
- Use Change Assistant (CA) to apply Oracle delivered bug fixes.
- Perform performance tuning of application, web, and process scheduler servers.
- Conduct PeopleSoft debugging, tracing, and troubleshooting across cloud platforms.
- Support Oracle database backup management and assist with performance tuning.
- Manage and support Integration Broker and Single Sign-On (SSO) configuration and troubleshooting.
- Configure clustering, load balancing, and failover for PeopleSoft servers.
- Perform PS environment refreshes including file servers and recreation of App/Web/Process Scheduler domains.
- Work with technical team on impact analysis for patches/packages and with Apps DBA/PeopleTools metadata issues.
- Perform daily/weekly/monthly health checks and ensure instance health.
- Generate security access reports across environments.
- Create and maintain environment catalog and relevant documentation.
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
