ERP System Administrator

CompanyFederal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.

About the Opportunity

With the implementation of the Enterprise Resource Planning system, the Federal Reserve System transitioned its finance, human resources and procurement technology systems to one integrated, cloud-based platform using Workday and SAP Ariba. The Enterprise Resource Planning Support Office (ESO) was established to sustain and grow this technology solution, delivering on the Federal Reserve’s mission.

The ERP Systems Administrator is part of the ESO Security team whose responsibility it is to administer security over the cloud-based applications supported by the ESO. To do this, the team combines and applies intermediate knowledge of Human Resources, Finance, and Procurement business requirements and experience using Information Technology practices and technical tools. The team is responsible for supporting compliance to System-level information security/cybersecurity policies, procedures, and guidelines; and performing relevant security tasks related to the applications supported (e.g., Ariba, Workday, Adaptive, Alteryx, Workiva). This individual is part of a team that works closely with other ERP support organizations (HRPSC, FSO, NPO, and NIT) to ensure that the applications within the ERP platform are properly implemented, maintained, and secured.

What You Will Do:

• Provides daily support for security issues/topics (access, troubleshooting, permission modifications, etc.) on all ESO-supported applications
• Provides research and analysis of application security data; plans and provides recommendations to customers, colleagues, stakeholders, and management; and executes solutions.
• Identifies issues of varying complexity and develops recommendations to solve problems and issues related to application security.
• Participates in cross-functionally linked teams to address application and information security policy/risk or compliance issues. Determines best practices and suggests how to improve current practices and/or monitoring.
• Serves as second-level security support with elevated powerful administrative privileges within the ESO applications. 
• Performs day-to-day work with minimal supervision and direction.
• Performs assigned duties, with a range of complexity levels, for all security aspects of supporting the ERP platform.
• Performs assigned duties for annual security audit activities covering the applications, platform, external vendors and providers, and data privacy.
• Contributes to developing policies and procedures to manage application security across the platform.
• Develops and executes quality and assurance test plans to verify delivery of required security functionality.
• Helps train new or less-experienced staff; provides instruction and reviews output to ensure understanding.
• Identifies operational inefficiencies, seeks improvements to security processes by evaluating and refining processes and procedures.
• Builds and consistently supports client relationships and upholds service level agreements.
• Interacts with various management levels, providing the appropriate level of detail based on expertise to address and resolve issues.

Qualifications:

• 2-4+ years of system administration experience; Workday, Ariba, and/or Adaptive experience preferred
• 1-2 years of experience with large scale enterprise-level application security with demonstrated knowledge of HR, Finance, and Procurement business processing
• Exercises independent judgment, makes decisions, resolves issues, and achieves results based on training and experience.
• Intermediate level knowledge of, and ability to interpret and apply, information security fundamentals, technologies, risks, Federal Reserve policies and procedures, IT governance standards (SAFR, COSO, ISO17799, ITIL, NIST 800-53, etc.).
• Exposure to product management/agile methodology
• Shows a growth-mindset, is curious, creative, and innovative in problem solving. Is a self-starter.
• Proven outstanding oral and written communication skills with experience conveying technical information to customers, technical staff, and management.
• Results-oriented with a drive toward delivering value through standardization and ongoing improvements aligned to business needs.
• Flexible and nimble working style that can shift quickly to new priorities and delivery of outcomes based on business needs.
• Accepts accountability and ownership of responsibility area and continuously adds value while establishing trust within the team.
• Demonstrates ability to delve into complex issues from a base of general knowledge.
• Collaborative and has great ability to work effectively in a team environment.

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Employee resource networks
• Paid volunteer leave
• Flexible work options
• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• If you need assistance or an accommodation due to a disability, please notify [email protected].
• Employees who work at and/or visit another Federal Reserve entity or outside business as part of their job duties are required to comply with any onsite safety and health protocols of those organizations (including, but not limited to, requirements to vaccinate or test, mask, social distance, etc.).
• Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.

• The hiring range of the Analyst - Info Sec – Int is $83,100 – $103,900 annually.
• The hiring range of the Analyst - Info Sec – Sr is $103,400 – $129,300 annually.
• Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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