We are looking for an ERP Supporter (D365) to join our Digital Operations team in Gdańsk. In this role, you will support our global organization, ensure high‑quality ERP performance, and help drive continuous improvement across our D365 Finance landscape. You will be part of a collaborative team dedicated to delivering efficient, customer‑focused digital support.
Can You Help Us Shape a Long-Term Vision for Success and Positive Impact? We will enable and empower you to:
Provide global D365 Finance support and ensure stable, reliable system performance
Maintain documentation for business processes and knowledge articles
Meet KPI goals and deliver customer‑focused Digital ERP support aligned with agreed service levels
Follow best practices within Digital Operations and contribute to continuous improvement
Seek effective solutions and knowledge from various sources to resolve issues efficiently
Create and update documentation to support users and internal teams
Ensure proper testing before releasing fixes to production
Use Data Management to import/export data in D365
Report significant achievements and challenges to your manager
What do you need to be successful in this role:
High computer literacy and experience with Microsoft Dynamics AX 2009/2012 or D365 FO
Minimum 3 years of ERP experience, preferably within D365 Finance
SQL knowledge is a plus
Great English skills (minimum B2)
Strong problem‑solving skills and ability to work in a fast‑paced environment
Additionally, we are looking for you, who brings the courage to take risks, learn from failures, and continuously improve. A customer-oriented and proactive mindset, combined with a strong focus on delivering value and driving positive outcomes, is essential. Success in this role requires excellent communication and collaboration skills, with the ability to build strong relationships across teams and stakeholders. A results-driven approach, paired with strong organizational and prioritization skills, enables effective management of responsibilities and achievement of objectives. The ability to remain calm, focused, and adaptable in a dynamic environment is equally important, ensuring high performance while navigating change and competing demands.
What do we offer?
Annual bonus.
Private healthcare package (fully funded by the company).
Group insurance.
Benefits cafeteria, including a co-financed Multisport card.
Access to the Hempel Academy learning platform.
Additional holidays allowance.
Hybrid working model (3 days from the office)
This role is a maternity cover until the end of 2027.
Does it sound like a match to you?
To apply for this position, please submit your application with a CV in English. We’re excited to welcome a new colleague to the Gdańsk office.
Application due
2026-09-09Seniority Level
AssociateJob Functions
Information TechnologyIndustry
Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
Skills Required
- Minimum 3 years of ERP experience
- Experience with Microsoft Dynamics AX 2009/2012 or Dynamics 365 Finance & Operations (D365 FO)
- High computer literacy
- Great English skills (minimum B2)
- Experience using Data Management to import/export data in D365
- Strong problem-solving skills and ability to work in a fast-paced environment
- SQL knowledge
- Experience specifically within D365 Finance
What We Do
As a world-leading supplier of trusted coating solutions, Hempel is a global company with strong values, working with customers in the decorative, marine, infrastructure and energy industries. Hempel factories, R&D centres and stock points are established in every region. Hempel’s paints and coatings protect and beautify buildings, infrastructure and other assets, and play an essential role in our customers’ businesses. They help minimise maintenance costs, improve aesthetics and increase energy efficiency. At Hempel, our purpose is to shape a brighter future with sustainable coating solutions. We firmly believe that we will succeed as a business only if we place sustainability at our heart. Not only is it the right thing to do, it will strengthen our competitive position, make ourselves more resilient and reduce our risk. Hempel was founded in Copenhagen, Denmark in 1915. It is proudly owned by the Hempel Foundation, which ensures a solid economic base for the Hempel Group and supports cultural, social, humanitarian and scientific purposes around the world
