ERP Support Specialist

Posted 2 Days Ago
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Indianapolis, IN, USA
In-Office
Entry level
Greentech
The Role
The ERP Support Specialist supports accounting and shipping processes, ensures data accuracy, assists with reporting, month-end close, process improvements, and user training.
Summary Generated by Built In
Job Summary & Responsibilities

Job Summary:

 

This position has dual-role responsibilities for ERP specialist at the Re-Refinery to support accounting and Shipping/Receiving process coordination. Ensures data accuracy, supports reporting and month-end close, drives process improvements, and provides user training and IT support to maintain efficient Re-Refinery operations.

 

Reporting Relationship:

 

Reports directly to the Re-Refinery Accounting Manager and secondary to the Shipping & Receiving Manager. (due to limited functions of ADP and that the Re-Refinery Accounting Manager does not report to the RR Manager but used to, the employees will reside in the S/R Manager’s ADP).

 

Essential Duties - Accounting:

 

  • Responsible for working safely in all job aspects and functions.
  • Serve as the facility liaison of the NetSuite ERP platform.
  • Collaborate across departments to collect information for process improvements and communicate to corporate office.
  • Identify workflows to support operations, warehousing, and fulfillment.
  • Build and maintain dashboards, reports, and saved searches.
  • Monitor system performance, data integrity, and user access.
  • Assist with integrations, data imports/exports, and system updates.
  • Performs other duties as may be assigned.

 

Essential Duties – Shipping and Receiving

 

  • Train end-users and create user guides and documentation.
  • Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs.
  • Participate in variance reviews related to shipping & receiving.
  • Performs other duties as may be assigned

 

Specific Skills:

  • Excellent oral and written communication
  • Excellent interpersonal skills
  • Intermediate to Advance proficiency in the use of Microsoft Teams, SharePoint.
  • Working knowledge of NetSuite
  • Working knowledge of networking and database environments
  • Use of Planner (or equivalent) for tasks management and prioritization of work.
  • Attention to detail and problem-solving skills
  • The ability to navigate to the various locations in the facility to locate resources necessary to complete assigned tasks.

 

Work Experience

  • 2+ years related experience

 

Education, Certificates, Licenses, Designations or Memberships

  • High School Diploma or equivalent
  • Post-secondary IT education or degree preferred
    • 5+ years related experience in lieu of education

 

Personal Protective Equipment

  • Steel toe boots, Safety Glasses, Hard Hat

 

Benefits:

  • Medical and Dental
  • 401K
  • Employee Stock Purchase Plan
  • Paid time off
  • Life and accident insurance

Compensation: Starting pay rate of $22.00 per hour with a quarterly bonus

Skills Required

  • Experience with ERP systems
  • Basic understanding of accounting practices
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The Company
HQ: Hoffman Estates, IL
712 Employees
Year Founded: 1999

What We Do

Heritage-Crystal Clean, LLC (HCC) is a national leader in the environmental services market, providing the smart alternative. Founded in 1999 by a team of seasoned industry professionals, HCC operates a nationwide network of branches serving the continental United States. HCC operates more than 85 service branches across the nation and multiple waste recovery centers, including an oil re-refinery, regional antifreeze recovery centers, and several waste water treatment facilities. HCC disposes of waste it collects in an environmentally sustainable way, focusing on recycling waste for reuse or disposing of in a waste-to-energy process.

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