The Defense Systems (DS) Chief Information and Digital Office (CIDO) is seeking a qualified ERP Supplier Quality (SPQ) BPL to perform Quality, Manufacturing and Infrastructure (QM&I) ERP support. The successful candidate will support the function across the Defense Sector, and will deliver Level 2/BPL support for Defense Sector programs and sites using or migrating to SAP S/4 Hana.
Roles and Responsibilities for the role include:
- 100% full-time assignment to the on-going care and feeding, adoption and continuation of process standardization for the assigned functional and business areas.
- Transform the business and enable organic and inorganic growth through process simplification and ERP rollouts, across P&L and business view.
- Serve as subject matter expert for designing and driving common processes globally; design a global template for business processes and maintain its integrity as the gatekeeper.
- Effectively engage subject matter experts from the business function and translate their needs into high impact solutions for the business and its customers.
- Train and assist site leads on processes, SAP transactions, and key implementation activities (site CRP, standard process adoption, cutover strategies, training, and other go live activities).
- Continually partner with site functional leaders to identify change management processes based on the impact of a global process; influence and guide sites to adopt the new process while preserving the template.
- Assist sites with UAT; own test scripts, ensure readiness quality, and coach sites during UAT execution.
- Lead end user training in collaboration with site functional leads.
- Provide direction to site teams on master data cleansing and cutover based on common processes and own the mapping of operational end user roles and responsibilities driven by the global process.
- Manage SOX deliverables for the function and work with the global STAT leader to ensure compliant solutions.
- Proactively manage issues and resolve project risks.
- Analyze, develop strategies, and manage ERP changes resulting from acquisitions, legal entity restructuring, and rooftop consolidations.
In addition, other duties include incident management, change management, system monitoring & health checks, new request support, patch & regression testing, user training and documentation in the defined process area.
While remote work is available for this position, the successful candidate will be expected to travel up to 25% of the time for colocations and onsite support/training.
Characteristics Required for Success in This Role:
- Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-cause analysis and mitigation.
- Ability to work independently while being conscious of the larger systems infrastructure.
- Ability to handle multiple competing priorities in a fast-paced, matrixed environment.
- Possess drive, enthusiasm and attention to detail.
- Time management skills and a proven ability to ensure completion of tasks within schedule
- Superior written and oral communication skills
Basic Qualifications:
- Minimum education and experience P02: 2 Years of related experience with Bachelors in Science; 0 Years with Masters
- Must have experience in Supplier Quality processes
- Understanding of SAP modules and functionalities, including BOMs, Routings, shop floor routing functionalities, production models and change management processes
- General knowledge in troubleshooting tools and techniques for diagnosing hardware, software, and configuration and integration issues
- Knowledge of systems architecture, integration, and SAP support methodologies and how S/4 integrates with other modules and external systems
- Experience providing remote support
Preferred Qualifications:
- Direct experience in SAP support and operations
- Direct experience with SAP support tools and methodologies
- Direct experience with change management methodologies
- A background in manufacturing, supply chain, or operations for understanding the Defense Systems business context issues
Northrop Grumman Corporation is a leading global security company whose 85,000 employees provide innovative systems, products, and solutions in aerospace, electronics, information systems and technical services to government and commercial customers worldwide. Northrop Grumman is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce regardless of age. U.S. Citizenship is required for most positions.
Primary Level Salary Range: $72,100.00 - $108,100.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.Skills Required
- Bachelor's degree in Science and 2 years of related experience (P02)
- Experience in Supplier Quality processes
- Understanding of SAP modules and functionalities, including BOMs, Routings, shop floor routing functionalities, production models and change management processes
- General knowledge of troubleshooting tools and techniques for diagnosing hardware, software, configuration, and integration issues
- Knowledge of systems architecture, integration, and SAP support methodologies including how S/4 integrates with other modules and external systems
- Experience providing remote support
- Superior written and oral communication skills
- Direct experience in SAP support and operations
- Direct experience with SAP support tools and methodologies
- Direct experience with change management methodologies
- Background in manufacturing, supply chain, or operations (preferred for Defense Systems context)
Northrop Grumman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northrop Grumman and has not been reviewed or approved by Northrop Grumman.
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Retirement Support — 401(k) matching is considered strong, with additional defined-benefit coverage for certain cohorts and options like catch-up contributions. Retirement programs are repeatedly highlighted as a core strength of the total rewards.
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Leave & Time Off Breadth — PTO, company-paid holidays, and compressed work schedules (such as 9/80) provide meaningful time away and flexibility. These scheduling options are cited as a major quality-of-life benefit across many locations.
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Parental & Family Support — Paid parental leave alongside caregiver leave, adoption assistance, and back-up care supports a range of family needs. These programs have been expanded recently, signaling continued investment in family support.
Northrop Grumman Insights
What We Do
We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level technology solutions to life in autonomous systems, cyber, C4ISR, strike, space, and logistics and modernization for our customers around the globe. On the Northrop Grumman team, you’ll join our pursuit of excellence immersed in a dynamic culture of innovation and respect. Your unique perspective will help achieve our shared vision for the future of global security. Every step of the way, you'll be supported by world-class training, employee resource groups and a comprehensive benefits package that enables greater health and happiness for you and your family. Worldwide and across disciplines, we’re challenging what’s possible for technology to protect people and places from undersea to outer space and into cyberspace. And we see the impact of our performance every day. We are Northrop Grumman, and we work on what matters—now, you too can make a difference. Explore opportunities in engineering, IT, manufacturing, business management, cybersecurity and more with us. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.

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