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Job Requisition ID #
Position Overview
We are seeking an ERP Integration Specialist to join the ERP Connect team, with a primary focus on becoming a Subject Matter Expert (SME) for ERP integrations and supporting the growing number of Autodesk applications and customers using ERP Connect.
The role will develop deep knowledge of ERP Connect and supported ERP systems, acting as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms. This is a technical SME and integration support role rather than a primarily software-development role - the strongest candidates will demonstrate excellent API troubleshooting skills, strong Postman expertise, an ability to understand complex integrations, and the communication skills required to work effectively across technical and customer-facing teams.
Responsibilities
Investigate and troubleshoot ERP integrations using Postman, logs, observability tooling, and ERP-specific knowledge
Work with REST APIs, JSON payloads, authentication, data mappings, and API error responses to reproduce issues, validate integration behaviour, and identify where problems originate
Act as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms
Support customer and application onboarding
Participate in integration triage and monitor production integration health
Identify recurring issues and improve ERP Connect documentation and support processes
Capture solutions and knowledge gained through investigations in Postman, documentation, troubleshooting guides, and support processes so known issues can increasingly be resolved without specialist Engineering involvement
Develop into a deep ERP Connect and ERP integration SME over time
Minimum Qualifications
5+ years of experience in API/integration support, technical support, or a related technical role
Strong hands-on Postman experience, used as a day-to-day investigation and integration tool
REST API, HTTP and JSON expertise
API and integration troubleshooting experience
ERP or enterprise-system integration experience
Technical investigation and problem-solving skills
Experience with customer/application onboarding
Production support and observability experience
Technical documentation and knowledge management skills
Strong cross-functional communication skills
The Ideal Candidate
Has worked directly with customers or support teams to diagnose API/integration issues, rather than coming from a predominantly software-development background
Treats software engineering knowledge as beneficial, but not the focus of the role
Shows evidence of using Postman as a day-to-day investigation and integration tool, rather than simply listing Postman as a testing skill
Is comfortable acting as a technical bridge across Engineering, Product, Support, QA, and customer-facing teams
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Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Skills Required
- 5+ years of experience in API/integration support, technical support, or a related technical role
- Strong hands-on Postman experience used as a day-to-day investigation and integration tool
- REST API, HTTP, and JSON expertise
- API and integration troubleshooting experience
- ERP or enterprise-system integration experience
- Technical investigation and problem-solving skills
- Experience with customer/application onboarding
- Production support and observability experience
- Technical documentation and knowledge management skills
- Strong cross-functional communication skills
Autodesk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Autodesk and has not been reviewed or approved by Autodesk.
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Leave & Time Off Breadth — Time away is considered expansive, combining discretionary time off for salaried roles, company holidays/Autodays, and a periodic paid sabbatical. These options provide flexibility beyond standard accrual-based PTO.
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Equity Value & Accessibility — Total rewards prominently include RSUs and an employee stock purchase plan with a discount and lookback, alongside annual bonus or commission programs. These elements are available to eligible employees and can materially augment base pay.
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Parental & Family Support — Family-building support includes reimbursement for adoption, surrogacy, IVF/co‑maternity, and fertility benefits, plus dedicated coaching and Cleo resources for parenting and caregiving. These services extend support before, during, and after leave.
Autodesk Insights
What We Do
Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.
Why Work With Us
Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife.
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