ERP Functional Support (M/F)

Posted 19 Days Ago
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Grenoble, Isère, Auvergne-Rhône-Alpes
Entry level
Appliances • Manufacturing
The Role
The ERP Functional Support role involves providing level 2 support for SAP S/4 Public Cloud users, focusing on Procurement and Logistics. Responsibilities include assisting key and end users, performing issue resolution, supporting change management, and managing user access. The role also entails contributing to the ERP solution run phase and participating in non-regression testing and data monitoring.
Summary Generated by Built In

Description of the job :

  • Part of the Digital Business Group, you will be located at Grenoble Verkor Innovation Center. Reporting to ERP solution manager, you will join a team composed of implementation leaders, technical administrators and level 2 application support.

  • This position is open to Bachelor’s degree or Master's degree

  • In this context, you will be in charge of supporting the run of the SAP S/4 Public Cloud solution at Verkor Innovation Center (VIC). 

  • This position entails level 2 support to business teams in SAP daily usage, focusing on Procurement and Logistic area. You willwork also on user administration and knowledge management (Work Instructions, Troubleshooting matrix...) 

Responsibilities :

  • Actively contribute to Verkor ERPcore solution run phase ,
  • Provide a rigorous support to key users and end-users on operational activities,
  • Level 1 and 2 issue solving,
  • Escalate to Level 3 ERP leader(s) on needs (technical issues, improvement opportunities),
  • Analyze cause of recurring incident with ERP leaders,
  • Support business activity in terms of change management, keep up to date work instructions and ensure consistency with business process mapping,
  • Perform non-regression testing (ie. during S/4 cloud upgrades campaigns or integration evolutions),
  • Participate to data monitoring (preventive control),
  • Provide some support on BI daily usage,
  • Manage user access in respect of SOD.

Requirements :

  • Technical degree in Information Systems or a related field
  • Familiar with ERP systems
  • Knowledge of supply chain / logistic process
  • Familiar with IT systems usually interfaced with ERPs (PLM, MESetc…)
  • Familiar with data analytics (database queries, data visualization)
  • Excellent written and oral skills
  • Problem-solving mindset, can-do attitude
  • Curious and willing to learn new ways of working in a fast-changing environment
  • Ability to manage priorities 
  • Ability to collaborate with several teams, including at distance, in a multicultural environment 

Top Skills

SAP
The Company
Grenoble
377 Employees
On-site Workplace
Year Founded: 2020

What We Do

Verkor is a French industrial company based in Grenoble. With the backing of EIT InnoEnergy, Groupe IDEC, Schneider Electric, Capgemini, Renault Group, EQT Ventures, Arkema, Tokai COBEX, FMET managed by Demeter, Sibanye-Stillwater and Plastic Omnium, Verkor will ramp up low-carbon battery manufacturing in France and Europe to meet the growing demand for electric vehicles — and electric mobility as a whole — and stationary storage in Europe. Verkor is developing an enticing business model based on agility, sustainability and governance that is attracting the best talents from around the world. Its strong and agile team continues to grow as new challenges arise. Verkor is leading a unifying project that brings together the best partners for establishing the entire value chain in Europe and ensuring the optimal use of skills and resources. Verkor will draw on these strengths to open its entirely digital 4.0 pilot line in 2022. A model of excellence, competitiveness and resource efficiency, this innovation will be integrated into the gigafactory due for construction in 2024. Please apply today with an English CV on our website: https://www.verkor.com/en/join-our-team

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