ER DESK TECH- FT-1891

Posted 6 Days Ago
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88210, Artesia, NM, USA
In-Office
16-23 Hourly
Entry level
Healthtech • Professional Services
The Role
Provides emergency department desk and patient support, including screening and documenting patient information, stocking supplies, maintaining equipment and cleanliness, assisting with basic sterile setup, transporting stable patients, specimens, and equipment, answering calls, and performing clerical duties. The role requires patient contact, confidentiality, safety compliance, basic patient-care competency, and completion of BLS training within 90 days.
Summary Generated by Built In

Essential Values-Based, Leadership and Management Competencies:

At Artesia General Hospital, our leadership and management practices are grounded in our core values, captured in the acronym S.E.R.V.I.C.E. These values are the foundation of all employee activities and guide us in fulfilling our Mission.

 

  • Servant Leadership – Leading by serving others with compassion and humility.
  • Excellence – Striving for the highest quality in all we do.
  • Respect – Treating everyone with dignity and kindness.
  • Virtuousness – Acting with honesty, integrity, and accountability.
  • Innovation – Embracing new ideas to improve care and outcomes.
  • Community – Fostering collaboration to meet the needs of those we serve.
  • Education – Promoting learning and professional development.

ESSENTIAL FUNCTIONS:

    • Collect and document patient information through screening.
    • Ensure availability of supplies and equipment.
    • Maintain equipment and perform light housekeeping duties as necessary.
    • Utilize basic sterile technique while setting up and assisting nurse and/or physician as required.
    • Transport patients and deliver specimens and equipment to designated areas.
    • Perform clerical duties as assigned.
    • Answer telephone promptly; screen request for entrance through ambulance area (intercom)
    • Maintain a clean and organized work environment.
    • Working knowledge of computer programs utilized in the Emergency Department

ADDITIONAL RESPONSIBILITIES:

    • As assigned and in accordance with the ER Tech Scope of Practice.
    • Desk Tech (unlicensed) may perform the following duties, keeping in mind the desk duties are primary:
      • Stock and order supplies
      • Assist in cleaning rooms
      • Transport stable patients being admitted to the General Med/Surg Unit (not ICU)
      • Assist patients in/out of the Emergency Department

KNOWLEDGE/SKILL/ABILITIES:  Demonstrate knowledge and competency in performing basic patient care skills within the scope of the technician.


AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.


Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.

 

Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.


MINIMUM POSITION QUALIFICATIONS:    

  • Education High school diploma or equivalent.
  • Work Experience – adequate experience to demonstrate the required skills and abilities
  • Training – Completion of a CNA training program preferred.
  • License/Certification – Current New Mexico Certified Nursing Assistant Certification preferred
  • BLS - required within 90 days of employment

 

ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.


Skills Required

  • High school diploma or equivalent
  • Adequate work experience demonstrating required skills and abilities
  • Completion of a CNA training program
  • Current New Mexico Certified Nursing Assistant certification
  • Basic Life Support certification within 90 days of employment
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The Company
155 Employees
Year Founded: 1939

What We Do

Artesia General Hospital is a nonprofit general medical and surgical facility providing advanced, compassionate healthcare services including primary care, emergency care, surgery, orthopedics, and behavioral health to communities in Artesia, Carlsbad, and Roswell, NM.

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