Jobs at Artesia General Hospital

Review and reconcile patient encounter charges for accuracy, resolve discrepancies with coding and departmental partners, support adjustments/underpayments and denial reviews, assist with medical necessity and contract claim reviews, and collaborate on charge-capture education while maintaining HIPAA compliance.

Greets patients and visitors; manages scheduling and patient registration; collects payments; handles insurance verifications, prior authorizations and referrals; answers phones and relays messages; completes end-of-day reconciliation and basic clerical duties while maintaining confidentiality and safety.

Perform diagnostic imaging exams per department protocols, assess and document imaging and medical history for physicians, ensure patient safety and comfort, maintain equipment and supplies, assist department operations, and travel between Artesia and Carlsbad as needed.

Performs basic patient care under RN/LPN or practitioner direction: obtain and document vitals, bedside testing, basic nursing procedures (oral, perineal/foley care), maintain cleanliness and supplies, clean/store equipment, and perform clerical tasks as needed.

Review and correct claim coding edits, MUEs, and CCI/modifier issues; assess medical necessity; trend edit errors; maintain payer policy and reference manuals; compile denials reports from Qlik to reduce preventable denials and support coder education.

Initiate and process prior authorization requests, verify insurance coverage and benefits, coordinate with providers, insurers, and patients, maintain authorization records, prepare and submit appeals, communicate patient cost responsibilities, and ensure accurate EMR data entry.

Provide on-site and field IT support: create and escalate service tickets, verify user credentials, maintain and repair desktops, laptops, printers, perform routine maintenance and disk imaging, troubleshoot hardware/software/network issues, assist projects (deployments/upgrades/relocations), and provide scheduled 24/7 support.

Provide direct medical-surgical nursing care using the nursing process: assess, plan, implement, and evaluate patient care; teach patients/families; assist and orient staff; maintain confidentiality and safety; maintain required licensure and certifications.

Greet and register patients, manage appointment scheduling, answer phones, handle pre-certifications/prior authorizations and referrals, collect payments, perform end-of-day reconciliation, and complete basic clerical duties while maintaining confidentiality and safety practices.

Provide administrative and secretarial support to hospital executives (CEO, CFO, CNO, COO): manage correspondence, calendars, travel, meetings, WebEx setups, minutes, invoices, office supplies, expense reconciliation, and assist with legal/data tasks and physician recruitment coordination.

Provide basic patient care in an orthopedic clinic: obtain/document vitals, perform bedside testing and basic nursing procedures, maintain cleanliness and supplies, clean equipment, and perform basic clerical duties.