Equity Trading System Support Analyst

Reposted 2 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
70K-80K Annually
Junior
Fintech
The Role
Provide front-line support for equity trading systems, manage real-time trading workflows, enhance service levels, and collaborate with multiple teams while addressing complex challenges.
Summary Generated by Built In

About the Role

The Equity Trading Support Analyst provides front-line trading application support for our Institutional Equity Trading desk, working closely with sales traders, principal traders, program traders, and the electronic desk. This role partners across Baird, including Risk, Compliance, Regulatory, and Operations, to deliver reliable and effective trading technology solutions. The ideal candidate thrives in a fast-paced, high-pressure environment and demonstrates strong problem-solving, prioritization, and communication skills.

The Impact You'll Make

  • Provide real-time support for critical equity trading systems and desks in a fast-paced, time-sensitive environment, quickly diagnosing and resolving issues impacting trading workflows

  • Serve as a subject matter expert on trading systems, client and street connectivity, messaging platforms, IOIs/ATs, and end-to-end trade workflows, including access and entitlement controls

  •  Proactively partner with traders to maintain and continuously improve service levels, delivering clear status updates to management and key stakeholders

  • Support system upgrades and enhancements, including UAT testing and collaboration with product owners and vendors to define and prioritize improvements

What You'll Bring to Baird

  • Bachelor’s degree required; Computer Science or MIS preferred

  • 1–2 years of experience in financial services or an IT support role preferred

  • Understanding of FIX protocol, including FIX log evaluation and connectivity management preferred

  • Ability to perform under peak workloads while managing frequent interruptions in a high-intensity environment

  • Experience handling highly confidential information with discretion and professionalism

  • Strong written and verbal communication skills with the ability to clearly convey technical information to audiences of varying expertise

  • Demonstrated ability to influence without authority and collaborate effectively across teams

  • Superior problem-solving skills with the ability to identify creative solutions to complex business challenges

  • Strong attention to detail with excellent organizational, critical thinking, and follow-up skills

  • Ability to grow and succeed in a fast-paced, team-oriented environment

  • Securities licenses Series 7, 63, and 55 required or willingness to obtain

Compensation and Benefits:

  • $70,000 -$80,000 annual base salary range

  • Annual Bonus Potential

  • Compensation and bonus are commensurate with experience, performance and/or firm profitability

  • Check out our Total Rewards at Baird, which is a summary of our benefits and compensation

  • Create and maintain system documentation, user entitlements, and training materials, ensuring accuracy and operational readiness

  • Act as a lead resource for cross-functional trading systems initiatives, managing relationships with vendors and internal partners including Risk, Compliance, and Operations, and supporting business continuity planning and after-hours needs

#LI-AK1

Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Skills Required

  • Bachelor's degree required; Computer Science or MIS preferred
  • 1-2 years of experience in financial services or IT support role preferred
  • Understanding of FIX protocol, including FIX log evaluation and connectivity management
  • Securities licenses Series 7, 63, and 55 required or willingness to obtain

Baird Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baird and has not been reviewed or approved by Baird.

  • Retirement Support Retirement offerings are positioned as a major strength, including a strong 401(k) with matching and profit-sharing contributions, plus access to financial planning support. Long-term wealth building is further reinforced through employee ownership and stock purchase opportunities.
  • Leave & Time Off Breadth Time-off benefits are framed as generous, including unlimited PTO in some descriptions, paid holidays, and paid volunteer time. Flex time and work-from-home options are also included as part of the broader work-life package.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and mental health support, alongside wellness programs and HSA/FSA options. Preventive care and employer contributions toward HSA/deductibles are highlighted as part of the design.

Baird Insights

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The Company
HQ: Milwaukee, WI
4,040 Employees
Year Founded: 1919

What We Do

Founded in 1919, Baird has guided families, businesses, communities and institutions toward their financial goals for a century. Today employee-owned Baird offers wealth management, investment banking, asset management, institutional sales and trading, equity research, public finance and private equity services through more than 160 offices in the United States, Europe and Asia. Baird manages and oversees more than $305 billion in assets for clients around the world and employs more than 4,600 associates. Baird has been one of FORTUNE’s 100 Best Companies to Work For® since 2004, and is committed to policies and practices that provide equal employment opportunity at all times. These non-discriminatory practices apply to all areas of employment including: hiring, promotions, terminations, compensation, benefits and educational opportunities. “Baird” is the marketing name for Robert W. Baird & Co., Incorporated and subsidiaries and affiliates worldwide. For more information, please visit www.rwbaird.com.

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