GRAIL is seeking an Equipment Technician III for the Engineering Operations team. The Equipment Technician III will support equipment lifecycle activities for GRAIL in-house Operations. Activities may fall within the selection, installation, operation, or decommissioning phases of the equipment lifecycle and may include preventative and corrective maintenance, project work, repairs, calibration, improvements, qualifications, etc. The Equipment Technician III will primarily interact with the Manufacturing Sciences and Technologies (MSAT) team. The successful candidate will be a self-starter who follows standard and guidelines. GRAIL’s testing volumes are scaling fast and require a dynamic and detail-oriented technician to help deliver our revolutionary test to as many people as possible.

This is a full time, onsite position working in the Research Triangle Park, NC lab between the hours of 8:00 AM to 5:00 PM, Monday through Friday.

Work on holidays may be required.

Working hours may be temporarily adjusted due to training, travel, and other events.

Responsibilities;

• Complete technical assignments that are moderately difficult, requiring judgment in troubleshooting issues and/or in making recommendations.
• Execute and document a wide range of equipment lifecycle-related activities including but not limited to: installations, scheduled maintenance, calibrations, internal qualifications, and repairs.
• Create and maintain regular reports, dashboards, and specialized documentation.
• Research, investigate, and communicate findings in response to requests from management and/or leadership.
• Perform asset inventories and inspections, remediate any found discrepancies between the Asset Management System and asset tags and stickers.
• Perform routine audits of equipment records in our Asset Management System to confirm traceability and compliance with CLIA/CAP, FDA 21 CFR Part 820, and ISO 13485 / 15189 requirements.
• Support routine service provider visits, internal and cross-functional investigations, and software / firmware upgrades and assessments.
• Respond to the Engineering Operations support ticketing system in a timely manner, escalating where appropriate.
• Respond to environmental monitoring system alert notifications for cold storage units and laboratory temperature/humidity sensors in a timely manner, escalating where appropriate.
• May update controlled documentation including standard operating procedures, work instructions, guidelines, and qualification / verification protocols.

Preferred Qualifications;

• 2+ years experience using Blue Mountain RAM or similar asset management software
• 2+ years experience with Laboratory Information Management Systems (LIMS)
• 2+ years experience with Manufacturing Management Systems (MES), scheduling software, or
• Customer Relationship Management (CRM) software
• 2+ years experience performing equipment calibrations

Required Skills;

• 3+ years experience using acquired skills to perform a range of routine tasks in support of daily operations, under general supervision.
• 3+ years experience carrying out work independently, in accordance with existing policies, protocols and instructions, with substantial discretion required.
• 1+ years experience working on semi- or non-routine processes, or processes that are under active development.
• 1+ years experience identifying and resolving situations in which deviations from standard practice may be needed and appropriate, in accordance with applicable regulatory requirements.
• Firm understanding of how daily support tasks contribute to the success of operational goals.

Education Requirements;

• 3+ years of related experience with an Associates degree or higher in a technical field, or equivalent military training.

Physical Demands / Working Environment;

• Regularly required to stand, sit, walk, climb stairs/ladders, kneel, crouch, and wear safety gear.
• Occasionally work with dry ice or materials stored at very low temperatures.
• Must be able to stand or sit for long periods of time.
• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.
• Must regularly lift and / or move up to 10 pounds.
• Must frequently lift and/or move up to 25 pounds.
• Must occasionally lift and/or move up to 50 pounds.
• Travel may be required, up to 10% of the time.