The Equipment Sales Specialist works closely with O'Reilly/Ozark sales representatives and store team members in the expansion of professional tool & equipment sales. Works primarily in Tool & Equipment call center.
ESSENTIAL JOB FUNCTIONS
Provide contact center support to O'Reilly team members with prompt, courteous, and professional phone service. Maintain and communicate through tool & equipment e-mail box, zipline, etc.
Supports team members and TSMs with equipment sales, shipping, warranty, repairs, leasing, and closing of equipment sales with phone and e-mail communication. Provide training to team members and TSMs with professional equipment sales call techniques/features and benefits.
Prepare purchase orders for tool and equipment items not stocked in our DCs. Update, track, follow-up, and log, according to department procedures. Ensure equipment site surveys are received from the field and are accurate.
Promote lease offering program for equipment sales to field team members and O'Reilly stores.
Responsible for completing all assigned daily training to maximize field skills to support Professional Customer growth, remain compliant with company policies and procedures, and minimize accidents and related expenses.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:High School diploma or equivalent (GED)
Excellent customer service, phone, organizational, and problem-solving skills
Strong computer skills with experience in data entry and 10-key (Microsoft Excel and Word, email, etc.)
Ability to work well on a team and independently
1 - 2 years automotive or equipment sales experience
Bilingual (English/Spanish preferred)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Skills Required
- High school diploma or equivalent GED
- Excellent customer service, phone, organizational, and problem-solving skills
- Strong computer skills, including data entry and 10-key
- Experience with Microsoft Excel and Microsoft Word
- Ability to work well on a team and independently
- 1 to 2 years of automotive or equipment sales experience
- Bilingual English and Spanish communication skills
O’Reilly Auto Parts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O’Reilly Auto Parts and has not been reviewed or approved by O’Reilly Auto Parts.
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Equity Value & Accessibility — Equity-style upside is strengthened by an Employee Stock Purchase Plan that allows eligible full-time team members to buy ORLY shares via payroll deductions at a discount, improving access to ownership. This creates a tangible wealth-building lever that is positioned as stronger than many retail peers’ stock purchase offerings.
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Inclusive Benefits Coverage — Retirement access is broadened because both part-time and full-time team members are immediately eligible to enroll in the 401(k). Whole-person support also extends beyond full-time staff through O’Care Solutions, which is described as available to full- and part-time team members at no cost.
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Wellbeing & Lifestyle Benefits — Wellness and support benefits are expanded through the Live Life Well program, which can reduce medical premium share when specific health criteria are met. O’Care Solutions adds lifestyle and wellbeing coverage through counseling and practical supports like legal/financial consults and caregiving resources.
O’Reilly Auto Parts Insights
What We Do
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
