Application Analyst - Epicor ERP & Business Intelligence

Who is Prince?

Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.

At Prince, we don’t just make parts—we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth-minded thinking to deliver real value.

Job Summary

The Application Analyst supports and improves the organization’s Epicor Kinetic ERP and business intelligence solutions. 

Serving as a bridge between business users and IT, this role translates requirements into sustainable system and reporting solutions, including Epicor support, BAQs, dashboards, Application Studio, reporting, data analysis, configuration, KPIs, and automation. The successful candidate combines technical expertise with strong business analysis and focuses on the desired outcome before developing or modifying a solution.

Essential Duties & Responsibilities

Epicor ERP Administration & Support

• Provide functional and technical support for Epicor Kinetic, troubleshooting issues across configuration, data, customizations, integrations, security, reporting, and business processes. 
• Configure and improve Epicor processes; develop and support BAQs, dashboards, Application Studio, Functions, BPMs, reports, and other enhancements. 
• Partner with stakeholders to clarify requirements, identify root causes, and deliver maintainable solutions using Epicor capabilities, automation, or system enhancements. 
• Support upgrades, patches, testing, security, access, integrations, vendors, and technical documentation. 

Business Intelligence & Dashboard Development

• Design and support dashboards, reports, visualizations, and automated analytics using Epicor BAQs, EDD, SQL, and approved BI platforms. 
• Define requirements, KPIs, metrics, and calculations with stakeholders, and validate reporting logic and data accuracy. 
• Resolve reporting and data-quality issues by tracing results to source transactions, configuration, and underlying data. 
• Simplify manual or redundant reporting and support approved integrations between Epicor and other business applications. 

Data Management & Analytics

• Extract, analyze, and validate data from Epicor and related business systems.
• Maintain data integrity and governance standards.
• Develop SQL queries, reports, and data extracts to support business needs.
• Support data reconciliation and audit requests.
• Assist with data migration and system integration projects.

User Training & Change Management

• Work with users to understand processes and translate business needs into effective technical and functional solutions. 
• Train users on Epicor, dashboards, reporting tools, and enhancements; maintain end-user documentation and knowledge resources. 
• Serve as a subject matter resource and promote effective use of existing capabilities before introducing custom solutions. 

Education & Experience

• Bachelor's degree in Information Systems, Computer Science, Business Analytics, Supply Chain, Business Administration, or related field.
• Equivalent combination of education and experience may be considered.
• 3+ years of experience supporting ERP systems, preferably Epicor.
• Experience developing dashboards and reports using Epicor Data Discovery (EDD), or similar platforms.
• Experience working in a manufacturing or distribution environment preferred.
• Strong understanding of business processes including finance, supply chain, inventory, production, and customer service.

Technical Skills

• Epicor Kinetic administration and support, including BAQs, dashboards, and Application Studio. 
• Intermediate to advanced SQL, relational databases, ERP data structures, reporting, and data visualization. 

Competencies

• Analytical and problem-solving skills.
• Strong attention to detail and data accuracy.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities and deadlines.
• Collaborative and customer-service-oriented mindset.
• Continuous improvement mentality.

Preferred Qualifications

• Epicor Functions, BPMs, REST APIs, and Epicor Data Discovery. 
• SSRS or other reporting platforms, ETL, data integration, and API-based integrations. 
• Manufacturing and job costing, source control, and structured software-development practices. 
• Advanced Epicor Kinetic experience in a multi-site manufacturing environment. 
• Experience with manufacturing KPIs and financial, costing, inventory, production, purchasing, and order-management data. 
• Experience with integrations, automation, upgrades, implementations, migrations, or major system improvements. 

Benefits

• Paid vacation and holidays
• Medical, Dental, & Vision Plans
• Short and Long Term Disability Plans
• 401(k) Retirement Plan with strong employer match
• Company paid life insurance & AD&D
• Partial tuition reimbursement for job related classes
• PPE reimbursement
• Your specific benefits package will depend on your position, location, and years of service with Prince

Compensation: $75,000 - $90,000 (based on experience)

Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position. 

*We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (www.eeoc.gov/employers )