The EPIC Application Analyst is the subject matter expert for the utilization of the OCHIN Epic Electronic Health Record (EHR) system across One Community Health. This position supports clinical process design, training, and implementation to ensure the organization achieves maximum benefit and efficiency from EPIC and our relationship with OCHIN. The EPIC Application Analyst is responsible for creating and coordinating training, reviewing, and disseminating policies and procedures for clinical systems, promoting process redesign, and coordinating change management.
Minimum Qualifications:
- Bachelor’s degree in information technology/systems or related discipline or combination of equivalent knowledge or experience.
- Proven knowledge of information systems, information technology, and data collection/reporting as applied in the health care business environment.
- Advanced communication skills including conveying technical concepts to diverse audiences.
- Advanced ability to create and implement training plans for varied audiences.
- Understanding of database fundamentals/architecture.
- Background/understanding in medical terminology.
- Understands HIPAA and privacy laws.
- Able to work efficiently with a diverse workforce in a multicultural environment.
- High level computer skills, including use of Microsoft Office applications (Word, Excel, and Outlook), EHR, and EPM (Enterprise Performance Management) systems.
- Experience handling requests for user issues, break/fix using a ticketing system for prioritization.
- Strong project management skills.
- Effectively organizes, prioritizes, and coordinates multiple activities and tasks.
- Exceptional interpersonal, analytical, and problem-solving skills.
- Ability to work in a team environment, to work independently, and is self-directed.
- Able to make decisions independently in accordance with established policies and procedures.
- Minimum three three (3) years of experience in healthcare, healthcare IT operations, group practice systems management and/or systems engineering.
- Minimum three (3) years of experience with Epic Electronic Medical Records.
Preferred Qualifications:
- Certified in EMR Systems, such as Epic Ambulatory, Wisdom, Willow, and Cadence or equivalent experience.
- Experience in integrated care setting (e.g., serving medical, dental, and behavioral health patients).
- Proven project management experience.
- Proven training and educational experience.
Benefits:
- Medical, Dental & Vision Insurance
- Life, Long-Term Disability, Accident, & Critical Illness Insurance
- Empower Retirement 401k
- 200 hours of Paid Time Off (PTO)
- Not including 6 paid holidays
- Employee Assistance Program (EAP)
- Life Mart- Employee Discounts
- Employee Wellness Events & Team Challenges
- Local Gym Membership Discounts
Compensation:
- Salaried/Exempt: Starting at $80,000 annually, increases depending on experience
- Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.
OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.
Skills Required
- Bachelor's degree in information technology/systems or related discipline or equivalent experience
- Proven knowledge of information systems, IT, and data collection/reporting in healthcare
- Advanced communication skills, including conveying technical concepts to diverse audiences
- Advanced ability to create and implement training plans for varied audiences
- Understanding of database fundamentals/architecture
- Background/understanding in medical terminology
- Understanding of HIPAA and privacy laws
- High-level computer skills including Microsoft Word, Excel, Outlook, EHR, and EPM systems
- Experience handling user issue requests and break/fix with a ticketing system
- Strong project management skills
- Ability to organize, prioritize, and coordinate multiple activities and tasks
- Exceptional interpersonal, analytical, and problem-solving skills
- Ability to work in a team environment and independently; self-directed
- Ability to make decisions independently in accordance with policies and procedures
- Minimum three (3) years of experience in healthcare, healthcare IT operations, group practice systems management and/or systems engineering
- Minimum three (3) years of experience with Epic Electronic Medical Records
- Certification in EMR systems (Epic Ambulatory, Wisdom, Willow, Cadence) or equivalent experience
- Experience in integrated care settings (medical, dental, behavioral health)
- Proven project management experience
- Proven training and educational experience
What We Do
One Community Health is a nonprofit, federally qualified community health center serving residents of Oregon’s Hood River and Wasco counties and Washington’s Klickitat and Skamania counties. It provides integrated medical, dental, and behavioral health services, along with pharmacy, diabetes, maternity, wellness, and outreach programs. Its mission is to advance health and social justice through inclusive, patient-centered care that empowers community members to achieve their best health.
