Interested in a Sales career with a tech company?
ServiceTrade is a leading Software-as-a-Service (SaaS) company transforming the fire protection, life safety, and mechanical industries. We have a team of highly skilled Sales Executives at a variety of levels: Small/Emerging Market (SMB), MidMarket/Corporate, and Enterprise. Our Sales Executives are at the forefront of revolutionizing an industry often overlooked when it comes to technology. This team is responsible for providing best practices and strategic guidance that drives ServiceTrade platform adoption and customer value. As a Sales Executive, you would own a defined territory within your specific target customer sizes as you bring on new customers and continue to build the annual recurring revenue. You’ll work alongside several cross-functional teams including Account Management, Customer Success, and Customer Support to spearhead impactful, transformative solutions.
Why ServiceTrade:
This is not your average sales role; it's an opportunity to truly get in at the ground floor and build your sales career starting with our Small Business team. We will train you through prospecting, scheduling and delivering product demos, negotiations, and closing deals! You will learn to navigate semi-complex sales cycles, manage a book of business, and contribute to overall revenue goals. For those newer to sales or earlier in their careers, we will provide sales training and give you the tools you need to be successful!
What sets us apart as a company? Our product is a true GAME-CHANGER that provides our customers a massive Return-On-Investment (ROI) and keeps them on the leading edge of the industry.
Who we hire for this team:
We are looking for motivated individuals interested in business development and sales. The ideal candidate will research new markets and connect with potential clients to understand how our solutions might help their organization. This is an excellent opportunity for someone wanting to gain sales experience and looking to take the first step in their career. The successful candidate will work closely with a team to present options to customers and help find solutions that meet their needs. We seek out performers who take initiative, pay attention to detail, and bring creative ideas to the table. The right fit for this role will aim high in their work through strong work ethic, learning the fundamentals rapidly, and providing excellent customer service. This is a chance for someone eager to take on new challenges and grow their skills over time through dedication, follow through on commitments, and a drive to continually improve.
Key Responsibilities and Activities:
- Targeted Business Development: You execute lead generation, prospecting, and selling activities in the region by researching the market, identifying prospects, and qualifying opportunities. You work closely with multiple stakeholders through complex, multi-process sales cycles, leading to triumphant outcomes.
- Networking & Partnerships: You create a network of followers that include prospects, market partners, key industry influencers, and other interesting parties that ultimately extend ServiceTrade’s reach by echoing and amplifying our values. You forge deep relationships with the C-Suite or Owner-levels, offering consultative insights and positioning our solutions as vital to their operational growth and success.
- Operations: You know how to leverage CRM tools with precision, maintain records of client/potential client interaction and use this to execute flawless sales strategies
Knowledge and Skills:
- Professional Experience: 1-3+ years of experience in a sales capacity
- Achievement: You have a proven track record of success, hitting goals, KPIs, and/or President’s clubs on multiple occasions. You learn from your mistakes/failures and use those experiences to be even more systematic the next time.
- Preferred Experience: Directly selling solutions into our industry or an industry-adjacent field is highly desirable. SaaS based experience is also preferred but not a deal breaker.
Compensation & Benefits:
Competitive Earnings: Embark on your journey with a highly competitive On-Target Earnings (OTE) with uncapped potential for high achievers. Periodic Sales Performance Incentive Funds (SPIFs) and spot bonuses await those who consistently deliver exceptional results. Accelerators are in place for those that exceed 100%+ of quota
A few things you'll want to know:
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependent Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Community Impact Program (Volunteer)
#LI-Hybrid (This means you are required to be local to the Raleigh-Durham area and be in the office 3 days a week)
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MN,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
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What We Do
ServiceTrade helps commercial service companies deliver an amazing customer experience and increase the value of their business.
ServiceTrade is a software as a service platform that manages job scheduling, technician scheduling and efficient routing for single or multiple offices in an easy user interface. Documentation of the work performed is stored online and delivered to customers’ inboxes for always-on access to service history. Online communication and coordination between field technicians, the home office, and the customer make each appointment more professional.
In the book The Digital Wrap: Get out of the Truck and Go Online to Own Your Customers, ServiceTrade CEO Billy Marshall describes techniques for taking service activities online to strengthen customer relationships and maximize the value of your service contracting brand. Get the book at digitalwrapbook.com.
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