Entry-Level Operations Representative

Posted 3 Days Ago
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Fort Wayne, IN, USA
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Coordinate and execute shipments from pickup through delivery, monitor load progress, resolve service issues, maintain accurate shipment documentation in internal systems, communicate with carriers/drivers and internal teams, and develop carrier sourcing, bidding, and negotiation skills to support future Carrier Sales or Account Management roles.
Summary Generated by Built In
Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

**Key Responsibilities**

  • **Freight Operations & Execution**
  • Jump into the action by coordinating and executing shipments from pickup through delivery
  • Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on
  • Be the problem-solver who resolves service hiccups quickly and professionally
  • **Systems & Process Management**
  • Get hands-on with load details in our internal systems (including Transport Pro)
  • Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower
  • Stay organized by ensuring all shipment documentation is complete and ready to go
  • **Communication & Collaboration**
  • Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly
  • Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together
  • Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident

 

  • **Carrier Sales Exposure & Development**
  • Level up your skills by learning how to bid on spot freight and mastering market pricing strategies
  • Get involved in sourcing and vetting carriers to cover loads—build your network while you work
  • Dive into the exciting world of rate negotiation and carrier relationship management
  • Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications

**Qualifications**

  • High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
  • Sharp eye for detail—you catch what others miss and love keeping things organized
  • Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
  • Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
  • Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
  • Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

Skills Required

  • High school diploma or equivalent
  • Associate's degree
  • Strong attention to detail and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency with Google Suite (Docs, Sheets, Gmail)
  • Dependable work ethic and team-player attitude
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The Company
815 Employees

What We Do

Founded in 2011, Circle Logistics is a privately held third-party logistics (3PL) company based in Fort Wayne, Indiana. They move approximately 33,000 loads per month across the U.S., Canada, and Mexico using an asset-based fleet and a vetted carrier network. They serve a diverse range of clients, from family-owned manufacturers to Fortune 500 supply chains, across multiple freight modes.

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