Enterprise Solution Specialist III

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Entry level
Hardware
The Role
Develops, tests, installs, and supports business systems, primarily SAP, CIDEON, Azure, and JDoc. Responsibilities include configuring systems, testing data and integrations, maintaining documentation, troubleshooting conversion workflows and error logs, supporting IT teams, training users, managing project updates, and driving process improvements. The role also requires advanced Microsoft Office and Adobe Acrobat skills for production documentation support.
Summary Generated by Built In
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

Define, research, develop and test new functionality of business systems in your primary module or functional area.

Participate in rollout/installation of new business systems.

Devise sample data to test accuracy of programs.

Maintain and develop documentation for responsible area. Organize and communicate documentation to global community.

Maintain a working knowledge of advancing technologies. Identify applicable solutions and implement with existing networks when appropriate.

Work seamlessly with all IT Teams to ensure high standard of IT support at all levels.

Maintain and develop documentation for responsible area. Prepare and provide status updates of assigned project plans and schedules.

Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommend/conduct training.

Organize verbal and written ideas clearly, use appropriate business style.

Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Drive continuous improvement through trend reporting analysis and metrics management.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

Ability to work effectively under pressure with constantly changing priorities and deadlines.

Must be proficient and knowledgeable in all areas related to the IT department functions.

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned


Microsoft Software:

Excel, PowerPoint & Word

Strong understanding of Page Formatting

Strong understanding of Picture Formatting

Document properties and formulas

Ability to manipulate production documentation to support software version issues or high priority tickets (line down situation)


Adobe:

Adobe Acrobat Professional

Understanding of PDF files and their complexities

How to manipulate PDFs using Adobe

Modifying margins or page orientations.


SAP:

Strong understanding of DIRs

Strong understanding of DMS

Strong understanding of Tables (including Joins)

Configuration in SPRO for DIRs

Strong understanding of Content Servers


CIDEON (SAP):

Strong understanding of Conversion Control Center (CCC)

Understanding of SAP System Components

Configuration and testing of RFC and URL connections

Configuration of the CCC

Understanding of Work Packages

Strong understanding of CIDEON Error Logs and reprocessing of Work Packages


Azure:

Server Housekeeping

Building new servers

Maintaining the CIDEON Conversion Engine Software

Understanding of CIDEON Software Configuration

Ability to manipulate Conversion Engine Workflow

Software upgrading and testing (CIDEON & Microsoft)

Strong understanding of CIDEON Error Logs


JDoc System:

Strong understanding of JDoc (Frontend & Backend)

Strong understanding of the FileWatcher System

Understanding of Json Files

Understanding of SAP Notifications


 


BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

#whereyoubelong

 

 

Skills Required

  • Proficiency with Microsoft Excel, PowerPoint, and Word
  • Strong understanding of document formatting, picture formatting, document properties, and formulas
  • Ability to manipulate production documentation for software version issues and high-priority tickets
  • Proficiency with Adobe Acrobat Professional and PDF manipulation
  • Strong understanding of SAP DIRs, DMS, tables, joins, and content servers
  • Experience configuring SAP SPRO for DIRs
  • Strong understanding of CIDEON Conversion Control Center, work packages, and error logs
  • Experience configuring and testing RFC and URL connections
  • Experience with Azure server housekeeping and server creation
  • Experience maintaining, configuring, upgrading, and testing CIDEON Conversion Engine software
  • Strong understanding of JDoc frontend, backend, and FileWatcher systems
  • Understanding of JSON files and SAP notifications
  • Ability to develop, test, install, and support business systems
  • Ability to prepare documentation, project updates, training, and process improvement recommendations

Jabil Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jabil and has not been reviewed or approved by Jabil.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, vision, prescription coverage, and HRA/HSA plan options appearing consistently across role materials. Wellbeing support is also included via EAP access and additional wellbeing-oriented time such as mental-health days in some U.S. postings.
  • Retirement Support — Retirement offerings include a 401(k) with company match and an Employee Stock Purchase Plan, which together strengthen long-term savings potential. Additional financial upside is supported in some roles through profit sharing and performance/quarterly bonus structures.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle add-ons extend beyond core insurance, including tuition reimbursement, commuter benefits, pet insurance, adoption assistance, and employee assistance resources. Community-oriented benefits such as a paid Day of Service can add perceived non-cash value alongside standard rewards.

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The Company
HQ: St. Petersburg, FL
41,000 Employees
Year Founded: 1966

What We Do

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.

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