At Mukuru, we're building the future of financial services and making money movement simpler, faster, and more accessible across Africa and beyond. We're looking for an ambitious Enterprise Sales Representative who loves connecting with people, spotting opportunities, and helping businesses solve real problems.
If you're naturally curious, enjoy building relationships, and thrive on turning conversations into opportunities, this could be the perfect next step in your sales career.
Why This Role MattersYou'll be the driving force behind identifying and engaging new business opportunities for our growing Enterprise Payments division. From NGOs and governments to corporates and high-growth businesses, you'll introduce organizations to payment solutions that make a meaningful impact.
You'll work closely with experienced sales professionals while gaining exposure to commercial strategy, client acquisition, onboarding, and enterprise relationship management.
What You'll Be DoingGrow New Business Opportunities- Identify and engage potential clients across multiple industries.
- Build a pipeline of qualified prospects through networking, research, referrals, and outreach.
- Schedule and coordinate meetings with key decision-makers.
- Support strategic business development initiatives.
- Become a trusted first point of contact for prospective clients.
- Understand client challenges and identify opportunities where Mukuru can help.
- Guide clients through the sales journey with a customer-first approach.
- Maintain strong relationships throughout onboarding and implementation.
- Assist with proposals, presentations, and client pitches.
- Collaborate with senior sales leaders on new business opportunities.
- Follow up with prospects and keep momentum moving.
- Contribute towards monthly and quarterly sales targets.
- Help clients complete onboarding requirements.
- Coordinate with Compliance, Operations, and Customer Relationship teams.
- Track onboarding progress and ensure a positive customer experience.
- Proactively resolve challenges and remove blockers.
- Maintain accurate CRM records and sales activity reports.
- Monitor pipeline progress and opportunity stages.
- Share insights and market feedback that can support future growth.
- Excellent communication and relationship-building skills
- Confidence engaging with prospective clients
- Strong organisational and administrative abilities
- Ability to manage multiple opportunities simultaneously
- A proactive and resilient mindset
- Strong attention to detail
- 1–3 years' experience in Sales, Business Development, Customer Acquisition, or Account Support.
- Experience within fintech, banking, telecommunications, financial services, or a related industry would be advantageous.
- Exposure to working with business clients or corporate customers is beneficial.
- Diploma or Degree in Business, Marketing, Finance, Economics, or a related field.
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Skills Required
- Excellent communication and relationship-building skills
- Confidence engaging with prospective clients
- Strong organisational and administrative abilities
- Ability to manage multiple opportunities simultaneously
- Proactive and resilient mindset
- Strong attention to detail
- 1-3 years' experience in Sales, Business Development, Customer Acquisition, or Account Support
- Experience within fintech, banking, telecommunications, financial services, or a related industry
- Exposure to working with business clients or corporate customers
- Diploma or Degree in Business, Marketing, Finance, Economics, or a related field
- Maintain accurate CRM records and sales activity reports
- If appointed remote, ensure uninterrupted internet connectivity and a work-like home environment
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
