incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The TeamOur Enterprise sales presence is set to expand significantly in 2026, and we’re looking for strong, experienced leadership to help build a high-performing team of AEs and drive growth across strategic markets across the Americas.
As Enterprise Sales Manager, you’ll play a key role in turning our early momentum into a scalable and repeatable sales engine for the region. You’ll be responsible for hiring, developing, and leading a team of Enterprise Account Executives, while shaping the strategy and operating model that underpins our long-term success across.
You’ll partner closely with our Head of Enterprise Sales, founders, and other senior leaders to define regional priorities, close strategic deals, and lay the foundations for sustainable growth. The team you build will be instrumental in strengthening our market position and expanding our footprint across the enterprise segment.
This is a hands-on leadership role for someone excited to build from the ground up, combining strategic thinking with execution, and helping take incident.io’s enterprise business to the next level.
What you’ll be doing:Hire, develop, and lead a team of Enterprise Account Executives across key markets.
Define and execute the regional sales strategy, working closely with the Head of Enterprise Sales to build a repeatable, outbound pipeline engine.
Support your team in navigating complex, high-value sales cycles—from initial outreach to close.
Collaborate with cross-functional partners (Product, Marketing, CS) to align on market needs and opportunities.
Build scalable processes, tools, and forecasting rhythms to help the team consistently hit and exceed targets.
Proven experience leading enterprise sales teams in a high-growth B2B SaaS environment.
A strong track record of closing and supporting complex, multi-stakeholder deals.
Ability to hire, coach, and develop talent in both early-stage and scaling environments.
Strategic thinking with a hands-on, roll-up-your-sleeves mindset.
Excellent communication and cross-functional collaboration skills, with comfort working across cultures and time zones.
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
Top Skills
What We Do
Think about the last time you had an outage. Was it calm, collected and organised? Or chaotic, Slack channels ablaze, questions flying in from all directions in 5 different threads? We’ve been there, and we know it doesn’t have to be this way. We’re building a single way for your entire company to respond, review and learn when things go wrong, big or small. A product that everyone loves using, and which helps them solve any type of incident, at any scale.
Why Work With Us
We’ve been building products and teams for years, and while we don’t have all the answers, we’ve done this before, learned from our mistakes and are deliberately building the company we’ve always wanted to work at. To do that, our hiring philosophy is pretty simple: find smart, product-minded, kind people, and trust them.
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