Enterprise Partner Manager
Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Job Category
Modernize Home Services is actively seeking a dynamic Enterprise Account Manager to drive success and growth within our Enterprise-National Accounts, our fastest-growing market segment. This role goes beyond traditional account management, requiring a strategic and confident professional to cultivate close relationships with top influencers and C-level executives. As an integral part of our team, you will collaborate across internal departments to orchestrate the delivery and optimization of our services for an exclusive portfolio of customers. Serving as a subject matter expert on Modernize's digital marketing and lead generation solutions, you will not only consult with clients to develop strategies that maximize outcomes, ensure ROI, and create unparalleled customer satisfaction but also leverage your analytical prowess to provide in-depth insights. Your ability to conduct analytics and deliver comprehensive reports will empower clients with the data needed to make informed decisions, further solidifying Modernize Home Services as the go-to partner for innovative and data-driven solutions in the home services industry. This is a unique opportunity for high-growth-minded individuals to shape the future of enterprise account management at Modernize Home Services, where innovation, excellence, and data-driven insights are at the forefront of our approach.
The Modernize work environment is very dynamic and requires a person who is comfortable operating at a fast pace, who will proactively collaborate with multiple teams and outside partners while executing at a high level to drive exceptional results for the business. We are looking for someone to lend their experience to grow the team.
Responsibilities
Program management and optimization:
- Partner with our clients to gain a deep understanding of their objectives, approach, results and challenges.
- Create strategic account plans to attain client satisfaction, retention and maximize life-time value of the partnership.
- Meet with customers from Directors to C-level executives to present consultative solutions to gain client commitment and campaign optimization.
- Network with our account base and provide key recommendations, testimonials, and case studies to internal/external stakeholders.
- Partner with marketing, sales, product and engineering to see that the customer receives the highest standards of service from all parts of the organization.
Solutions consultant and business results owner:
- Demonstrate a mastery of our solutions and the operational processes used for delivery
- Develop strategic plans to maximize opportunities while ensuring customer loyalty through consistent delivery excellence.
- Positively challenge conventional thinking to find new and innovative ways to improve program success.
- Spearhead the development of compelling proposals and drive strategic sales opportunities, leveraging a keen understanding of client needs and market dynamics to position our solutions as indispensable assets for our enterprise clientele.
- Intelligently relate business decisions back to the impact on our company’s bottom-line.
- Drive client education initiatives by staying abreast of industry trends, best practices, and emerging opportunities.
- Proactively share insights with clients to enhance their understanding of market dynamics and empower them to make informed decisions.
- Position yourself as a trusted advisor by delivering engaging educational content tailored to clients' specific needs and challenges
Identify trends and proactively assess data:
- Mine and analyze data for insight to identify risk factors and ways to optimize performance.
- Accurately forecast and track key account metrics. Prepare and deliver account performance reports on an ongoing basis.
Team player and culture fit:
- Integrate with the enterprise team and the Modernize organization at large.
- Embrace our core values work positively across all departments.
Requirements
- 5+ years of consultative account management experience with enterprise-level customers.
- Strong data analysis and analytical skills with experience using a business intelligence suite such as Tableau or QlikView strongly preferred.
- Strong Excel and Salesforce skills.
- Bachelor's degree in business.
- Experience in lead generation / digital demand generation marketing a strong plus.
- Experience with big box stores in the home improvement industry (ie: windows, hvac, solar and roofing) is a plus
- Start up experience highly preferred
- Tactical sales background preferred
The expected salary range for this position is $60,000 USD to $100,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
#LI-REMOTE
Flexibility for occasional travel to different offices or events is essential to fulfill the duties of this role. This may include attending meetings, conferences, or training sessions, as well as collaborating with team members or partners in various locations. While travel requirements may vary, candidates should be prepared to engage in occasional travel as needed to support business objectives and foster professional relationships.
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.