The Enterprise Enablement, Analytics and Toolchain Integration Lead owns enterprise adoption, visibility, analytics, and AI-enabled tool use that support consistent, high-quality requirements delivery across federated teams. This role is not an AI-specific role; it requires strong AI literacy because the enablement environment includes native AI tools, including Nexus, along with BI dashboards, Azure DevOps, ServiceNow, and related delivery platforms. The role integrates standards, patterns, metrics, and governance gates into the working environments business analysts use every day, and builds dashboards, leading indicators, automation, and portfolio-level decision support that improve delivery predictability, reduce rework, strengthen adoption, and enable executive storytelling for business and technology leaders.
Essential Functions:
- Design and maintain the federated BA enablement curriculum; curate content, certify capabilities, and establish standards for consistent enterprise requirements delivery without operating as a centralized training service
- Own toolchain integration so federated BAs access standards, patterns, templates, governance gates, and enablement assets from within their working environments, including Azure DevOps, ServiceNow, NEXUS surfaces, BI dashboards, and AI platforms
- Build, maintain, and mature dashboards for the four success metrics, including defining leading indicators, improving metric quality, and ensuring portfolio leaders use insights to drive decisions
- Drive enterprise BA standards adoption measured through use in delivered artifacts, requirement quality, readiness, traceability, and reduced rework rather than downloads, page views, or passive engagement metrics
- Surface trends to portfolio leadership, including where standards are working, where adoption is lagging, where rework is concentrated, and where intervention is needed to improve delivery outcomes
- Apply AI-enabled and agentic tooling as part of daily enablement, analytics, and toolchain integration work, including dashboard narratives, executive communications, content development, requirement decomposition, synthesis, automation, and policy analysis
- Lead enterprise enablement, adoption, and change management activities, including communities of practice, stakeholder engagement, curriculum adoption, communications, and continuous improvement initiatives
- Partner with enterprise governance, architecture, delivery, analytics, AI enablement, and business leaders to align standards, tooling, metrics, automation, and adoption strategies across portfolios
- Partner with Enterprise Requirements Governance Lead, the Requirements Quality and Validation Lead, analytics, delivery, and technology stakeholders to align standards, validation frameworks, tooling, automation, AI-enabled evaluation capabilities, and adoption strategies across portfolios
- Perform any other job related duties as requested.
Education and Experience:
- Bachelor's degree in business administration, information technology, healthcare management, data analytics, or related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Eight (8) years of experience in analytics, enablement, requirements management, enterprise tooling integration, delivery operations, portfolio management, or related disciplines within a healthcare or regulated environment required
- Experience integrating and operationalizing Azure DevOps, ServiceNow, Power BI, NEXUS surfaces, AI platforms, or similar enterprise delivery and requirements management tools required
- Experience using AI/LLM tools, agentic tooling, automation, and data analytics platforms to improve enablement, content quality, workflow efficiency, decision support, and toolchain adoption required
- Experience building decision-oriented dashboards, defining leading indicators, maturing success metrics, and communicating insights to portfolio or executive leadership required
- Experience operating at enterprise or portfolio level preferred
- Advanced expertise in Power BI, analytics, KPI development, reporting design, dashboard architecture, data quality, readiness metrics, and performance measurement
- Data and reporting design fluency with the ability to build dashboards that drive decisions, define leading indicators, mature success metrics, and support portfolio-level decision-making
- Strong toolchain integration capability; understands how to make CoE assets, standards, patterns, and gates accessible inside the working environments BAs actually use
- Experience designing and integrating enterprise tooling ecosystems, including Azure DevOps, ServiceNow, Power BI, NEXUS surfaces, Copilot, Copilot Studio, Claude, AI platforms, analytics solutions, and related delivery technologies
- Strong AI literacy with demonstrated use of AI-enabled tools to support analysis, dashboard narratives, executive communications, requirement decomposition, synthesis, policy analysis, automation, and continuous improvement within enterprise enablement and toolchain integration work
- Ability to translate complex operational, delivery, and requirement data into actionable insights that drive strategic decision-making, portfolio optimization, adoption interventions, and business outcomes
- Strong understanding of Agile, project, hybrid, bi-modal requirement lifecycle, Lean Portfolio Management, product, portfolio, and flow-based delivery practices
- Change management and community engagement capability; able to grow a federated community of practice without allowing it to become a status forum
- Comfort moving between technical integrations, analytics design, AI-enabled automation, stakeholder communication, and executive storytelling
- Experience supporting traceability, governance, compliance, and audit-readiness practices in regulated environments
- Power BI, analytics, Agile, Six Sigma, or AI/ML-focused certifications preferred
- General office environment; may be required to sit or stand for extended periods of time
- Travel is not typically required
Compensation Range:
$113,000.00 - $197,700.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
Skills Required
- Bachelor's degree in business administration, information technology, healthcare management, data analytics, or related field (or equivalent experience)
- Eight years of experience in analytics, enablement, requirements management, enterprise tooling integration, delivery operations, or portfolio management in healthcare or regulated environments
- Experience integrating and operationalizing Azure DevOps, ServiceNow, Power BI, and NEXUS surfaces (or similar enterprise delivery and requirements management tools)
- Experience using AI/LLM tools, agentic tooling, automation, and data analytics platforms to improve enablement, content quality, workflow efficiency, decision support, and toolchain adoption
- Experience building decision-oriented dashboards, defining leading indicators, maturing success metrics, and communicating insights to portfolio or executive leadership
- Advanced expertise in Power BI, analytics, KPI development, reporting design, dashboard architecture, and data quality
- Strong toolchain integration capability to surface standards, patterns, templates, governance gates, and enablement assets within working environments
- Strong AI literacy with demonstrated use of AI-enabled tools for analysis, automation, narrative generation, requirement decomposition, and policy analysis
- Experience supporting traceability, governance, compliance, and audit-readiness practices in regulated environments
- Experience operating at enterprise or portfolio level
- Power BI, analytics, Agile, Six Sigma, or AI/ML-focused certifications
CareSource Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CareSource and has not been reviewed or approved by CareSource.
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Strong & Reliable Incentives — Bonuses are regularly available and serve as a meaningful part of total compensation. Annual performance-based awards are considered a strong component.
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Leave & Time Off Breadth — PTO starts around four weeks and increases with tenure, complemented by paid holidays and a floating day. Volunteer time expands the available leave options.
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Affordable Benefits — Health plan options are considered affordable, supported by wellness incentives that can reduce premiums. Coverage breadth includes medical, dental, vision, and cost‑lowering programs.
CareSource Insights
What We Do
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits. CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve. CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Si usted o alguien a quien ayuda tienen preguntas sobre CareSource, tiene derecho a recibir esta información y ayuda en su propio idioma sin costo. Para hablar con un intérprete, Por favor, llame al número de Servicios para Afiliados que figura en su tarjeta de identificación. 如果您或者您在帮助的人对 CareSource 存有疑问，您有权 免费获得以您的语言提供的帮助和信息。 如果您需要与一 位翻译交谈，请拨打您的会员 ID 卡上的会员服务电话号码
