Enterprise Contingent Workforce Strategist - Remote

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Job Title

Enterprise Contingent Workforce Strategist - Remote

Requisition Number

R7312 Enterprise Contingent Workforce Strategist - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 19 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Enterprise Contingent Workforce Strategist. Join us and support CSAA IG in achieving our goals.    
 
Your Role: The Enterprise Contingent Workforce Strategist will lead and manage our organization’s contingent workforce program. This individual will oversee all aspects of the contingent labor lifecycle, including vendor management, workforce planning, compliance, onboarding/offboarding, and system governance. The ideal candidate has experience in managing large-scale contingent labor programs, strong project management skills, and a deep understanding of employment laws and vendor partnerships.

Your work: 
Program Strategy & Execution

• Develop and implement a comprehensive contingent workforce strategy that aligns with business objectives, drives scalability, and enhances operational efficiency.
• Lead program governance, continuous improvement initiatives, and performance reporting to ensure optimal program performance, cost-efficiency, and

Vendor & MSP Management

• Serve as the primary liaison for staffing vendors, Managed Service Providers (MSPs), and Vendor Management Systems (VMS) , fostering strong partnerships and ensuring seamless collaboration.
• Negotiate and manage contracts, service level agreements (SLAs), and pricing structures with vendors to optimize program delivery and minimize costs.

Operational Excellence

• Manage end-to-end contingent worker lifecycle including requisition management, onboarding, offboarding, and extensions to ensure streamlined processes and improved user experience.
• Collaborate with cross-functional stakeholders, including HR, Procurement, Legal, and IT to identify opportunities for process improvements and implement best practices contingent workforce processes.

Compliance & Risk Mitigation

• Ensure adherence to labor laws, company policies, and contingent workforce regulations, mitigating potential risks and maintaining a compliant program.
• Implement robust classification and documentation practices to minimize risk and ensure consistency across the contingent workforce.

Data & Reporting

• Design and develop dashboards and reports to provide actionable insights into contingent labor usage, costs, and trends enabling data-driven decision-making.
• Present program performance and recommendations to leadership, driving informed decision-making and program optimization.

Stakeholder Engagement

• Educate and advise hiring managers on contingent workforce best practices, promoting strategic workforce planning and optimized talent acquisition.
• Act as a trusted advisor on workforce strategy and optimization, providing expert mentorship and support to drive business success.

Required Experience, Education and Skills

• 6+ years’ experience scaling contingent workforce programs
• BA/BS degree in human resources, Business Administration, or related field or equivalent combination of education and experience
• Change management experience
• Strong knowledge of contingent labor classifications, employment law, and contract labor compliance
• Proficiency in using VMS platforms

What would make us excited about you? 

• Proficient in SOW (Statement of Work) management
• Excellent communication, negotiation, and stakeholder management skills
• Strong analytical and project management capabilities
• Master of Business Administration (MBA)
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 
• Travels as needed for role, including divisional / team meetings and other in-person meetings 
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers   
 
At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  
 
Join us if you… 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 
• COMMIT to being there for our customers and employees. 
• CREATE a sense of purpose that serves the greater good through innovation.   

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits 
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. 

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].  

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. 

CSAA Insurance Group is an equal opportunity employer.   

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 

Must have authorization to work indefinitely in the US.  

Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska.

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