Enterprise Cloud Engineer IV

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

Job Description

This Enterprise Cloud Engineer role sits on our Engineering Practices team and plays an instrumental role in transforming and modernizing how Wellmark engineers develop software. You will share knowledge on best practices and drive technological advancements. You will focus on the support of designing and optimizing cloud-native solutions, IaC, CI/CD, DevOps Practices, and Microservices Architecture are all a part of the ecosystem you will be working to modernize and influence. You will be responsible for designing, developing, and maintaining our internal developer portal. You will serve as a technical resource for engineering staff and tasked with coaching and mentoring engineers.

Qualifications

Preferred: 

• Strong knowledge of cloud platforms – AWS, Azure.
• Strong experience with Backstage or similar developer portal frameworks.
• Expertise in Git, JavaScript, Python and unit testing frameworks such as Jest and PyTest.
• Proven track record of mentoring and coaching software engineers.
• Experience with Test Driven Development.
• Proficiency in Agile methodologies.

Required: 

• Bachelor's Degree or direct and applicable work experience 
• Minimum 5 years’ experience with system engineering/architecture with multiple platforms; including advanced scripting and coding experience. Leverage relationships with Engineers, Security and Application Design/Run teams to develop and champion system design standards and best practices. Lead the transformation of design, build and delivery patterns for cloud services. Strong understanding of DevOps / CICD methodologies and tools 
• Advanced experience with multiple scripting tools and concepts and utilization of them into an enterprise environment 
• Proven experience with a variety of virtualization technologies in multi-tenant, private and hybrid cloud environments. Hands on experience creating reusable solutions (patterns) leveraging 'design for failure’ approaches 
• Demonstrated ability to collaborate across all technical and business teams in the process of defining IT Solution scope, business/system/non-functional requirements, and writing/executing test cases 

Additional Information

a. Serve as an escalation point for all levels of Engineers regarding troubleshooting and issue resolution for multiple applications or systems. Responsible for troubleshooting and issue resolution for platforms and will work with Cloud Engineers, Developers, Security, Architects and other appropriate stakeholders as part of issue resolution. 

b. Drive the enhancement of existing processes and patterns and lead the design for new processes and patterns. Coordinate and lead the efforts for building and installing services and platforms to support overall stability. 

c. Develops and applies industry best practice technology, design and methodology approaches to design platform specific technical designs. Research and recommend new emerging technologies, techniques and tools that will add value to the organization. 

d. Lead design of recommended technical enhancements for existing services and processes. Leads process optimization and improvements; including advanced automation scripts to support and maintain a resilient and scalable cloud environment. Be available to assist with on call escalation as needed. 

e. Ensure systems availability and performance. Inform leadership and/or Engineering peers of systems health and create incidents for remediation.

f. Engage with business and technical stakeholders and provide consultation and guidance on the design and implementation of both process and technical solutions. Will coordinate efforts with Engineering peers and other technical subject resources to effectively implement solutions that align with the business needs and are cost concise. 

g. Act as escalation point for off-shore administration teams regarding technical design and cloud solution implementation; including review and quality assurance. Work with Engineer peers and Procurement to coordinate any vendor issues or escalations; including contract reviews as necessary. 

h. Serve as escalation in resolution of issues related to Third Party Risk analysis and Vendor Management contractual obligations. 

i. Create architectural patterns to verify alignment with code templates and patterns for Cloud Services. Draft and publish team documentation (e.g. process, run-books, diagrams etc.), and coordinate with other Engineer peers to maintain and ensure all is kept up to date and accurate. 

j. Maintain compliance with all applicable legal, regulatory, licensing, governance, and contractual requirements by helping to establish and monitor effective processes and procedures. Stay up to date with technology policies and procedures; including updates for non-enterprise level systems, team processes and diagrams. 

k. Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".