SysAid is a fast-growing, AI-first SaaS company transforming IT Service Management for mid-market enterprises worldwide. Our platform is trusted by thousands of organizations to streamline IT, HR, and business operations with automation and intelligence.
We’re looking for an experienced Enterprise Channel Account Executive to drive new logo growth across the DACH region (Germany, Austria, and Switzerland). You will focus on building strategic relationships with key channel partners—including large Systems Integrators (SIs), local IT service providers, Value-Added Resellers (VARs), and Managed Service Providers (MSPs)—running a full-cycle indirect sales process, and helping organizations modernize with AI-powered service management through our partner ecosystem.
Responsibilities:
- Own the Partner-Led Sales Cycle: Drive the enterprise sales process alongside regional partners—from joint business planning and co-prospecting to negotiation and close.
- Strategic Channel Development: Identify, recruit, onboard, and enable strategic channel partners across the DACH market, specifically targeting top-tier Systems Integrators, specialized regional VARs, and prominent local IT service providers to expand SysAid’s regional footprint.
- Strategic Account Planning: Develop and execute joint territory and account plans with key partners to aggressively drive net-new business.
- Pipeline Generation: Build and manage a healthy pipeline, with a strong focus on partner-sourced and partner-influenced opportunities.
- Accurate Forecasting: Provide accurate, consistent weekly sales forecasts and partner pipeline reporting.
- Co-Selling & Enablement: Enable partners to lead product demos, while stepping in to co-present and champion solutions for key IT and C-level stakeholders.
- Cross-Functional Collaboration: Collaborate closely with Channel Marketing, Solutions Engineers, BDRs, and Customer Success to deliver a seamless buying experience for both the partner and the end-customer.
- Deal Structuring: Negotiate pricing and contracts, balancing partner margins, customer value, and company goals.
- System Management: Maintain accurate CRM data, joint sales forecasts, and partner activity logs.
- Market Expertise: Stay current on DACH market trends, customer needs, and the regional competitive landscape.
- 5+ years of experience in Enterprise SaaS sales, with a proven focus on Channel/Partner sales closing complex deals with IT decision-makers.
- Established Partner Network: Proven experience and existing relationships working closely with major Systems Integrators, local IT service providers, and VARs within the DACH market.
- Proven track record of managing complex, multi-stakeholder sales cycles through indirect channels and consistently meeting or exceeding quotas.
- Bilingual proficiency: Native-level German and fluent English are required.
- Strong communicator and negotiator, comfortable presenting to C-level and technical audiences alongside partner representatives.
- Self-motivated, collaborative, and resilient—driven to win and excel in a remote, distributed environment.
- Strategic thinker with a data-driven, consultative sales approach and a deep understanding of channel dynamics and partner economics.
- Proficiency with Salesforce, Partner Relationship Management (PRM) platforms, and modern sales tools (e.g., SalesLoft, ZoomInfo, Gong, Highspot, Google Workspace).
Why SysAid?
- Join a stable, high-growth SaaS company with the agility of a startup.
- Be part of a supportive, high-performing team with clear goals and leadership.
- Access to structured sales training and professional development.
- Make a real impact—shape the future of AI-driven service management for enterprises across Europe.
Skills Required
- 5+ years of experience in enterprise SaaS sales
- Focused experience in channel or partner sales closing complex deals with IT decision-makers
- Established relationships with major systems integrators, local IT service providers, and VARs in the DACH market
- Proven success managing complex, multi-stakeholder indirect sales cycles and meeting or exceeding quotas
- Native-level German proficiency
- Fluent English proficiency
- Strong communication, presentation, and negotiation skills with C-level and technical audiences
- Self-motivated, collaborative, and resilient in a remote, distributed environment
- Strategic, data-driven, consultative sales approach with understanding of channel dynamics and partner economics
- Proficiency with Salesforce, PRM platforms, and modern sales tools including SalesLoft, ZoomInfo, Gong, Highspot, and Google Workspace
What We Do
Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.
.jpeg)






