Enterprise Business Continuity Program Manager - HIH - Evernorth

Posted 2 Days Ago
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Hyderabad, Telangana, IND
In-Office
Senior level
Healthtech • Insurance
The Role
Lead and manage the enterprise Business Continuity Program, developing strategy, maintaining incident response and continuity plans in Fusion Risk Management, conducting BIAs and tabletop exercises, coordinating incident response, supporting third-party assessments and audits, training plan coordinators and staff, and partnering with stakeholders to improve preparedness.
Summary Generated by Built In

This role provides expert leadership and guidance on complex Program Management initiatives. It requires significant creativity, foresight, and judgment in conceiving, planning, and delivering strategic projects. The position leverages deep professional knowledge to advise functional leaders and deliver thought leadership within Program Management, while contributing to broader enterprise initiatives. Recognized internally as a subject matter expert.

Key Responsibilities:

  • Partner with business leaders to develop and execute the enterprise Business Continuity Strategy.

  • Drive awareness and understanding of Business Continuity planning and preparedness across the organization.

  • Maintain all assigned Incident Response and Business Continuity Plans annually, including facilitating the development of recovery strategies.

  • Lead training and provide guidance to Plan Coordinators to ensure plans are accurately maintained in Fusion Risk Management and can be executed as designed.

  • Build and sustain effective relationships with key stakeholders, including IT, Corporate Security, Facilities, and Human Resources, to ensure compliance and alignment with Business Continuity objectives.

  • Monitor, identify, and report incidents or emerging regional and global threats; log and update incidents in Fusion Risk Management as appropriate.

  • Support incident/crisis response coordination as required by management, including occasional work outside normal business hours and participation in post-incident debriefs.

  • Facilitate Business Continuity tabletop exercises and work area recovery drills, including planning scenarios, developing test scripts, coordinating participants, and documenting follow-up actions.

  • Conduct Business Impact Analyses to assess time sensitivity and prioritize critical processes based on established criteria.

  • Assist with third-party risk assessments related to Business Continuity, including identifying control gaps, documenting findings, recommending remediation plans, and supporting remediation activities.

  • Create and execute notifications in the emergency notification system and provide training as needed.

  • Identify opportunities for improvement within the Business Continuity Program.

  • Support completion of third-party audit requests and questionnaires.

  • Monitor industry trends and regulatory updates related to Business Continuity Management.

  • Perform additional Business Continuity Management (BCM) duties as assigned by senior leadership.

  • Manage and train staff performing the same above

Requirements:

- Experience in Business Continuity

- Ability to travel up to 25%

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Skills Required

  • Experience in Business Continuity
  • Ability to travel up to 25%

Cigna Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.

  • Strong & Reliable Incentives Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
  • Leave & Time Off Breadth Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
  • Healthcare Strength Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.

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The Company
HQ: Bloomfield, CT
74,000 Employees
Year Founded: 1982

What We Do

At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.

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