Job Title: Enterprise Architect/Senior Infrastructure Manager
Location: Lansing, MI
Years of Experience: 15+ Years
Job Summary:
We are seeking an experienced Enterprise Architect / Senior Infrastructure Manager to lead enterprise infrastructure strategy and service delivery across data center, network, cloud, and end user services. This role is ideal for a senior technology leader who can combine architecture vision, operational excellence, modernization, and stakeholder engagement to deliver secure, scalable, resilient, and business-aligned services.
Key Responsibilities (Summary)
- Lead enterprise infrastructure and end user service delivery across data center, cloud, network, and workplace services, ensuring strong SLA/KPI performance, service stability, and cost efficiency.
- Shape and govern infrastructure architecture roadmaps that align with business priorities, security standards, scalability goals, and modernization objectives.
- Drive engineering-led operations through automation, Infrastructure as Code, observability, reliability practices, and proactive service improvement.
- Lead modernization initiatives across cloud, hybrid infrastructure, collaboration platforms, and digital workplace services to improve employee and customer experience.
- Partner with business, technology, and vendor stakeholders to strengthen governance, compliance, risk management, and continuous service improvement.
Required Skills, Experience & Competencies
Ideal candidate profile: 15+ years of progressive experience in enterprise infrastructure, architecture, and service delivery leadership, with proven success in large-scale transformation across data center, cloud, network, and end user environments. Strong expertise in infrastructure platforms, cloud/hybrid operations, automation, observability, ITSM, SRE, Infrastructure as Code, and service governance. The successful candidate will also bring strong executive communication, cross-functional leadership, vendor management, and client-facing stakeholder engagement skills.
Why This Role Stands Out
- A high-impact leadership role that blends enterprise architecture, infrastructure strategy, and service delivery.
- Strong focus on modernization, automation, and proactive operations in a complex enterprise environment.
- Broad ownership across the full infrastructure landscape, from core platforms to end user experience.
- An opportunity to influence the future-state technology operating model using SRE, cloud, and digital enterprise best practices.
The pay range for this role is $120,000 - $125,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] ."
Navixus | Tech Mahindra Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
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Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
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Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.
Navixus | Tech Mahindra Insights
What We Do
At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Navixus | Tech Mahindra Teams
Navixus | Tech Mahindra Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.


