The LiveVox Developer will design and develop integrations, manage omnichannel workflows, and provide technical expertise while collaborating with cross-functional teams.

As a Business Analyst, you will bridge business and technical teams for CCaaS implementations while ensuring clarity in requirements and designs.

The role involves designing and implementing Dynamics 365 Contact Center solutions, leading client engagements, integrating AI experiences, and ensuring solution performance.

As an Amazon Connect Senior Engineer, you will develop CCaaS solutions, lead complex integrations, and optimize contact center operations using AWS technologies.

The Software Engineer will support Cloud Contact Center platforms, develop features, perform unit testing, conduct code reviews, and resolve QA bugs.

The role involves leading the architecture, design, and implementation of AI-based Conversational Interfaces, requiring expertise in NLU platforms and programming languages.

The User Studies Practice Leader will manage global user study projects, overseeing team leadership, regulatory compliance, client management, and strategic planning to enhance project delivery and revenue expansion.

Responsible for designing conversational flows for virtual agents, optimizing user experiences, and collaborating with cross-functional teams using NLP technologies.